- ManpowerGroup (Fairfax, VA)
- …+ Maintain detailed technical documentation for all network systems . + Provide Tier 3 support for escalated network issues, performing advanced ... team in Fairfax, VA. This role requires working onsite 3 days a week in Fairfax, VA **Responsibilities:** +...of network hardware including Cisco Nexus switches, firewalls, IDS/IPS systems and **Meraki** SD-WAN. + Administration of Cisco data… more
- GovCIO (Richmond, VA)
- …the standards of the USPS **Qualifications** Bachelor's with 20+ years of systems support experience (or commensurate experience) **Required Skills and ... **Overview** GovCIO is currently hiring for MULTIPLE **Senior Operating Systems Specialist(s)** to support our customer, USPS' Network and Compute Technology… more
- TekSynap (Chantilly, VA)
- …troubleshoots products andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair of complex ... level responsible for basic customer issues + Provision of Tier 2 Support (eg, Process Restart, Simple...Restart, Simple SOPs, No Code Changes, and Triage toTier 3 ) -more in-depth technical support level than… more
- CACI International (VA)
- …of Homeland Security (DHS) Datacenter Consolidation and Cloud Optimization (DCCO) program providing Tier 3 support to the DHS Homeland Advanced Recognition ... Technology (HART) biometric system. The Tier 3 team maintains the HART infrastructure...communications, and group policy and security compliance. * Provide Tier III support (problem/incident management). * Work… more
- EchoStar (Christiansburg, VA)
- …Tier 2 scope + Create and manage ServiceNow tickets to escalate issues requiring Tier 3 Incident Management support + Leverage business process knowledge ... This role will be empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of Retail Wireless Customers. This… more
- ManTech (Mclean, VA)
- …hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and ... **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work… more
- GE Aerospace (Glen Allen, VA)
- **Job Description Summary** The Supplier Support Manufacturing Engineer is responsible for addressing part shortages and ensuring supplier performance aligns with ... issues, enhance performance, and mitigate supply chain disruptions. The Supplier Support Manufacturing Engineer plays a pivotal role in upholding GE Aerospace's… more
- Parsons Corporation (Manassas, VA)
- …around the globe** . **What You'll Be Doing:** + Providing tier 2 and tier 3 technical support to application stakeholders + Participating in software ... Description:** Parsons is looking for an amazingly talented **Field Support Engineer** to join our team! In this role...new technologies + Expert knowledge of Microsoft Windows operating systems + Ability to obtain a US Secret Clearance… more
- Acclaim Technical Services (Mclean, VA)
- …and demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in ... DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology… more
- Meta (Ashburn, VA)
- …to those standards and policies 3 . Escalation Management: Participate in the team's Tier 3 and 4 on-call rotation with the goal of routing issues as ... deployment and operations, specifically in Layer 2 and Layer 3 switched and routed networks.In this role, you will...documentation is effectively managed and the data required to support operations is complete and accurate in systems… more