- Choisys Technology (Fort Eustis, VA)
- …and personal equipment such as computers, laptops, and mobile devices. Act as a liaison between Tier 1, 2, and 3 support teams. + Documentation & SOP ... Support Desk & Jr System Administrator (Hybrid) WFH...ability to manage and troubleshoot a variety of IT systems . This role requires an active Secret Security Clearance.… more
- General Dynamics Information Technology (Arlington, VA)
- …+ 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government ... **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support ,IT Help Desk **Certifications:** Security+, CE - CompTIA-Security+ CE -… more
- CACI International (Reston, VA)
- …them in a supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution. * Support ... Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3...Operations manager, and post content to mission customer file systems . Must remain on the client site during Luke… more
- DMS International (Chesapeake, VA)
- …+ Possess a valid driver's license + Have the ability to obtain a Favorable Tier 3 Background Investigation and a Secret Clearance when required. + Complete all ... evaluation for mandatory drug screenings. DMS is currently seeking Administrative Support Specialists. The Administrative Support Specialist will perform… more
- Meta (Ashburn, VA)
- …to those standards and policies 3 . Escalation Management: Participate in the team's Tier 3 and 4 on-call rotation with the goal of routing issues as ... documentation is effectively managed and the data required to support operations is complete and accurate in systems... support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the… more
- Leidos (Herndon, VA)
- …northern Virginia. In this role you will work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are you looking for...teams in the deployment, stabilization, and ongoing operation of systems . + Supporting projects that include cabling and implementation… more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support , to include providing on-site services for walk-in ... Computer Equipment Support Operations II Location VA - Fort Eustis...Perform network management responsibilities to include on-site monitoring of systems workload, system hardware component installation, configuration and operation.… more
- Insight Global (Herndon, VA)
- …candidate will become part of a Data Center and Cloud Optimization program providing Tier 3 support to the Homeland Advanced Recognition Technology biometric ... system. The Tier 3 team works to maintain the...in Computer Science, Mathematics, or Related STEM field. -Cloud Systems Administration experience; AWS certifications a PLUS. -Experience using… more
- ManTech (Herndon, VA)
- …to manage and resolve incoming incidents and requests. The team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue ... MANTECH seeks a motivated, career-oriented, and customer-focused Location Support Center Lead to join our team in...this role are Monday through Friday, 7:00 AM to 3 :30 PM, with flexibility to assist early and late… more
- ManTech (Chantilly, VA)
- …to manage and resolve incoming incidents and requests. Your team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue ... **ManTech** seeks a motivated, career and customer-oriented **Location Support Center Lead** to join our team in...required shift is Monday through Friday 7:00 AM to 3 :30PM. As manager, you will be required to have… more