- New York State Civil Service (Brooklyn, NY)
- …or other critical activities as needed.Duties include, but are not limited to:* Support Tier 0 analysts in the identification, triage, and escalation of ... Information Technology Services, Office of Title Information Technology Specialist 3 Information Security - 9397 Occupational Category IT Engineering, Sciences… more
- Meta (Albany, NY)
- …11. Requires one year of experience in each of the following: 12. 1. Serving as Tier 2 or 3 support on smartphone platforms 13. 2. Testing Accessibility ... features on smartphone platforms 14. 3 . Technical support of Android, Windows, or iOS mobile operating systems 15. 4. Analyzing data and defining metrics to… more
- Trinity Health (Syracuse, NY)
- …ITS users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support ... of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier... support and works with vendors to resolve Tier 3 issues. Participates in projects and… more
- S&P Global (NY)
- …emerging technologies and trends in GenAI and cloud-native applications. + Provide technical expertise and mentorship to the product management team, fostering a ... culture of innovation and technical excellence. **Compensation/Benefits Information (US Applicants Only):** S&P Global states that the anticipated base salary range… more
- Cisco (NY)
- …experience developing on the Splunk platform. + **Security Operations Background** - Former Tier 3 SOC analyst or equivalent, with experience automating SecOps ... intuitive, AI-assisted analyst workflows with a focus on usability, trust, and decision support . **You Are ** + Independent and a creative problem-solver who thrives… more
- KeyBank (Albany, NY)
- **Location:** 4910 Tiedeman Road - Brooklyn, Ohio 44144 This role provides second- tier technical support for Key's computer platforms across corporate, ... maintain and improve IT infrastructure. **Essential Functions** + Provide second- tier support for computer systems in corporate...and/or Business, or equivalent work experience. **Work Experience** + 3 + years of technical support … more
- GovCIO (Albany, NY)
- …and tuning, and capacity planning + Provide day-to-day incident and deployment support of middle tier applications, including web and application servers, ... be a fully remote position. **Group 2** - covering 3 shifts with **THUR/FRI off days** **1st shift 7AM-...independently with a minimum of guidance or direction **Middle Tier administration** + Able to support USPS… more
- Ricoh Americas Corporation (Commack, NY)
- …is measured through metrics, customer feedback, and reporting. **Key Responsibilities** + Provide Tier 3 escalation support for client issues and internal ... skills. + Diagnose and resolve network/server issues escalated by Tier 1 Analysts and other ITS groups. + Mentor...1 Analysts and other ITS groups. + Mentor and support team members to enhance their technical … more
- GE Aerospace (Schenectady, NY)
- **Job Description Summary** The Supplier Support Manufacturing Engineer is responsible for addressing part shortages and ensuring supplier performance aligns with ... issues, enhance performance, and mitigate supply chain disruptions. The Supplier Support Manufacturing Engineer plays a pivotal role in upholding GE Aerospace's… more
- Alaant (Glens Falls, NY)
- …Region. They are seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk. Great benefits and work/life balance!** **Hours and ... Benefits for the IT Support Manager:** + On-site Monday-Friday + $65,000 - $85,000...Off, plus paid Holidays + 401k with employer match ( 3 %), a fully funded ESOP plan, Pension Plan (6%)… more