- TEKsystems (Coppell, TX)
- …troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ... ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... and has a strong work ethic. A background in call center operations management is required, with...is required, with additional experience in customer service, technical support , or back-office operations preferred. This is a full-time,… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... communicator with a passion for helping others? We're hiringCall Center Agents to support inbound inquiries, technical...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- AdventHealth (Burleson, TX)
- …- Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support **Staffing Options:** Depending on the Tier you desire, you would ... team members report to the NTX CSO department leaders. **RN- Tier 2 CSO PRN** - **$47/HR Shift diff** ....by praying with patients and families and providing on call , 24 hours, 7 days a week Chaplains for… more
- Meta (Austin, TX)
- …providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on- call rotation with the goal of routing ... Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's...provide the services to manage network operations across data center , backbone, subsea, and edge locations; and on-network and… more
- CyrusOne (Richardson, TX)
- …HVAC/R training program or from working in a technical facility maintenance position supporting data center operations + 7+ years working in Tier 2, Tier 3 ... to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying… more
- Aerotek (Dallas, TX)
- …and repair technical problems independently. + Technical knowledge of ERP, CRM, and Call Center software and operations. + Collaborative spirit with other ... center activities as applicable by geography. + Manage Tier escalated cases and enter JIRA Issues as per...the commercial and industrial printing industry. + Experience within Call Center operations and software. + Experience… more
- AdventHealth (Burleson, TX)
- …Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support **Our promise to you:** Joining Texas Health Huguley - AdventHealth is ... Health Resources and AdventHealth.** **Shift:** Days **Schedule:** PRN (See Tier options below) **Location:** 11801 South Fwy., Burleson, TX...by praying with patients and families and providing on call , 24 hours, 7 days a week Chaplains for… more
- Lumen (San Antonio, TX)
- …For in a Candidate** Basic Qualifications: + **Requires a Top Secret/SCI clearance** + On- call after hours/on- call support as required + Expected to work ... **The Role** The IT Systems Engineer II provides advanced Tier II support by troubleshooting and repairing...**The Main Responsibilities** + Serves as the Network Operations Center (NOC) primary point of contact (POC) for problem… more
- Meta (Fort Worth, TX)
- …fully compliant to those standards and policies 3. Escalation Management: Participate in the team's Tier 3 and 4 on- call rotation with the goal of routing issues ... and system optimization. **Required Skills:** Network Engineer, Operations and Support (Labs) Responsibilities: 1. Incident Response: Drive work investigating… more