• IT Service Desk Support - Tier II

    Trace Systems Inc (Portsmouth, VA)
    Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support ... at Tier 2 will be forwarded to Tier 3 support for assistance and resolution....tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. +… more
    Trace Systems Inc (08/29/25)
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  • Tier 2 Systems Administrator

    CACI International (Springfield, VA)
    …in weekly day support hours rotation - 7-3, 8-4, 9-5, 10-6 and an after-hours on- call support rotation * 2-4 years of hands-on experience in a system or IT ... role, you will serve as an escalation point for Tier 1 support and be responsible for...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
    CACI International (09/20/25)
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  • CAN/LAN Network Tier 3

    CACI International (Sterling, VA)
    …of Travel: Local * * * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT ... network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, including… more
    CACI International (07/26/25)
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  • Remote Customer Service Tier I

    Insight Global (Richmond, VA)
    …preferred. - Minimum 1 year of experience in customer service experience in a call center . - Excellent communication and problem-solving skills. - Ability to ... Tier I - to join a Customer Care Center supporting a government client. This role is ideal...ideal for individuals passionate about delivering exceptional service and support to users in a fast-paced, dynamic environment. As… more
    Insight Global (10/07/25)
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  • Small Business Direct Advisor- Tier…

    Truist (Mclean, VA)
    …exhibiting key behaviors that align with Truist Code of Ethics and support our risk management culture, exercising sound judgment and executing assigned ... maintaining a strong understanding of resources within Truist. Leverage branch, care center and other partners to deliver an exceptional client experience. 8.… more
    Truist (09/27/25)
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  • Cisco Call Manager Administrator

    CACI International (Chantilly, VA)
    …maintenance tasks, backups, and system health checks following DISA STIGs + Provide tier 2/3 technical support for voice and unified communications issues + ... of system configurations and changes per DoD requirements + Support dial plan management and call routing...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
    CACI International (09/27/25)
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  • Registered Nurse (RN) - Clinical Supervisor - PRN…

    Bon Secours Mercy Health (Petersburg, VA)
    …place of healing, caring and connection for patients and families in the community we call home. Bon Secours - Southside Medical Center serves the communities of ... recognized for clinical and operational excellence. **Southside Regional Medical Center is your community health care provider, a 300-bed...The primary function of this job, based on hiring tier , is to be available and flexible to float… more
    Bon Secours Mercy Health (10/01/25)
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  • Data Center Operations Technician III - Day…

    CoreSite (Reston, VA)
    …be willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50 pounds 1/3 of the ... cabling infrastructure, security hardware, and CCTV. Duties: + Completion of CoreSite's Data Center Operations Qualification Program to the tier level at which… more
    CoreSite (10/02/25)
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  • Supervisor Employee Services Contact Center…

    Ryder System (Richmond, VA)
    …+ Provide training, mentorship, guidance, support , and performance feedback to direct reports ( Tier 1 Call Center Representatives and Tier 2 ... with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction.... support policy, procedures, and technology programs to support contact center management + Ensure service… more
    Ryder System (09/24/25)
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  • Technical Support Analyst - Hybrid

    MSys Inc. (Richmond, VA)
    …among other functions. The EHR EU Support Specialist is responsible for providing Tier 1 (first call resolution) support to all EHR end-users EHR-related ... In Person Interview Hybrid Job Description: The EHR Application Support Specialist provides Tier 1 support...health status dashboards for EHR leadership and Go-Live command center operations + Provide on demand support … more
    MSys Inc. (10/07/25)
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