- Link Solutions Inc (Adelphi, MD)
- …+ Responsible for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...helping protect our national security. Job Responsibilities: + Oversee Tier I and Tier II … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …quality control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...supporting critical missions and operations. Job Responsibilities: + Oversee Tier I and Tier II … more
- SAIC (Adelphi, MD)
- …control processes, service improvement and performance monitoring, and problem management + Provide Tier II service desk support for end-user PC, server, ... Research Laboratory (ARL) Information Technology (IT) Modernization** program and support the full range of Enterprise IT services to...the Army Research Laboratory in Adelphi, MD. + Oversee Tier I and Tier II … more
- Fujifilm (Annapolis, MD)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II ) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to...+ FUJIFILM Synapse Administration experience + Knowledge with Synapse application front end + Knowledge of Synapse workflows and… more
- Harford Community College (Bel Air, MD)
- …salary range or starting hourly rate range** Tier I $46.75 per hour; Tier II $50.03 per hour based on teaching experience **Classification Title** **About ... graded assignments where appropriate + Communication with students to support learning and goal achievement, referring students to services...field. Tier I: No prior teaching experience Tier II : Prior teaching experience and/or expectation… more
- Harford Community College (Bel Air, MD)
- …Category** Adjunct Faculty/Part-time Instructor **Starting salary range or starting hourly rate range** Tier I $46.75; Tier II $50.03 based on teaching ... does not offer Visa sponsorship for this position._** _Your application to this position will remain active until December...experience. Tier I: No prior teaching experience Tier II : Prior teaching experience **Required Knowledge,… more
- Brivo (Bethesda, MD)
- Summary The Technical Support Representative interacts with Brivo's customers to handle Tier II issues and provide technical support in areas such as ... installations, maintenance, account and application , and third-party products support . This is a US-based (Bethesda, MD or Lehi, UT) hybrid position; the shift… more
- Optiv (Baltimore, MD)
- …and risk analysis scoring system. + Assist and recommend actions in security operations center tier I and tier II incident response incidents. + Assist in ... engineer on a project and will be expected to assist Associate and Level I/ II Engineers with tasking. Excellent communication skills are essential for this role, as… more
- CACI International (Annapolis Junction, MD)
- …optimization across diverse platforms + Provide Tier 1, Tier 2, and Tier 3 technical support and root cause analysis for escalated issues + Perform ... clients in the defense and national security sectors. Our mission is to support critical infrastructure with the highest standards of service and reliability. We're… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will ... support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize...and track issue and problem tickets related to Intelink application + Provide trend analysis and metrics to the… more