- Leidos (Fort Belvoir, VA)
- …systems administrations operations, including ticket triage and queue management, desktop , server, storage, and network administration, hardware support ; ... **Description** Leidos is seeking a **Systems Administration Lead to support the DTRA I3TS program** . The ideal candidate will lead the team that is responsible for… more
- Chenega Corporation (Oakton, VA)
- …10% of time. Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support . + 4+ years' experience with Installing, ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- Leidos (Arlington, VA)
- …desk installation, KVM installations, desktop and laptop imaging and issuance. + Provide Tier II /III service support to customers in person and over the ... Technician will be part of a dynamic team to support the G2 Army MI Enterprise which provides IT...resolve common hardware and network issues including video cards, desktop /laptop issues, cabling and physical layer networking issues, and… more
- Leidos (Bethesda, MD)
- …to perform remote administration of servers located in offsite data centers. + Provide Tier 3 operations support and be able to rapidly distinguish isolated user ... customers to handle service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop software applications such… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support ** for a large Federal Intelligence Agency. ... ensure consistent system performance and operational reliability. **Key Responsibilities:** + Provide ** Tier II support ** for incident resolution and user… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, diagnosis, and ... resolution. + Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth analysis. + Configuration and management of UNIX,… more
- William C Brown Inc (Springfield, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... 2 and Tier 3 problem identification, diagnosis and resolution* Provide support for the escalation and communication of status to agency management and internal… more
- Chenega Corporation (Arlington, VA)
- …career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. ... downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all...understanding of Windows 10/11, Microsoft Office 365, and standard desktop hardware + Familiarity with Active Directory, Group Policy,… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will ... support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize...support to users, including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS application Requirements… more
- TekSynap (Washington, DC)
- …Cisco and Azure infrastructure, and ServiceNow/ITSM services. This team provides direct Tier II client/customer support , incident management, and trouble ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Provide senior systems administrators and support to all incident escalation tickets that are unable to… more