- Robert Half Technology (Atlanta, GA)
- Description We are seeking a Tier II Help Desk Technician to provide intermediate-level technical support to end-users. The ideal candidate will ... in a team environment. Responsibilities: + Respond to escalated help desk tickets related to desktops, laptops,...of issues and solutions + Escalate complex issues to Tier III or appropriate teams Requirements 2-4 years of… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- The Help Desk tier II role is to provide end user support and maintenance within the organization's desktop and store computing environment. This ... accountability. However, through performance of its essential job duties, the Help Desk Tier II can impact company costs and profitability. **REPORTS… more
- Morehouse School Of Medicine (Atlanta, GA)
- Help Desk Technician Bookmark this Posting...of 4-6 years of progressive desktop support experience, including Tier II / III support, and preferably in ... career at MSM ! Posting Number NONAC3620 Job Title Help Desk Technician Position Title Help...Duties Description of Job Duty Key Responsibilities + Provide Tier III support for escalated helpdesk tickets, resolving complex… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a Tier III Help Desk Technician with advanced troubleshooting skills to handle escalations and complex IT support issues. This ... and enterprise systems Serve as an escalation point for Tier I and II technicians Document solutions...Assist with IT projects and deployments Mentor entry level help desk staff Requirements 4+ years of… more
- COMSO, Inc (GA)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and ... Systems Administrator II - PIPELINE (TS/SCI w/ Polygraph) Fort Eisenhower,...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- Aveanna Healthcare (Atlanta, GA)
- …regulatory changes. . Contribute to the knowledge base. Requirements: . 2+ years in a help desk environment or equivalent experience . 3+ years with EMR systems ... Clinical Solutions Service Specialist II ApplyRefer a FriendBack Job Details Requisition #:...Troubleshoot and resolve or escalate issues. . Respond to Tier 2 level tickets via email and phone. .… more
- Northrop Grumman (Augusta, GA)
- …operations, monitoring and problem resolution for all supported devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of...work on-site._ **What You'll get to Do** + Provide Tier 1 and Tier 2 technical support… more
- Chenega Corporation (St. Marys, GA)
- …of new hardware, software, and peripheral components. + Troubleshoot and resolve Tier II /III technical issues escalated from the Help Desk . + Participate ... there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in...them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We… more
- Lincoln Financial (Atlanta, GA)
- …documenting all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more