- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help ...Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and ... link in your status update to LinkedIn. Job Title Help Desk Technician / Help ...Level Experienced (Non-Manager) Category Information Technology Job Description Provide Tier I/ II desktop client support for problem… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor (Senior) - (626)...Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk ... link in your status update to LinkedIn. Job Title Help Desk Supervisor (Senior) Location Randolph Air...Level Experienced (Non-Manager) Category Information Technology Job Description Provide Tier I/ II desktop client support for problem… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...(SAP) access + Successfully obtain DoD 8570 IAT Level II Certification (Security+, CCNA-Security, etc.) within 60 days of… more
- COMSO, Inc (San Antonio, TX)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and ... Systems Administrator II - PIPELINE (TS/SCI w/ POLYGRAPH) San Antonio,...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
- TekSynap (Texarkana, TX)
- …CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have ... year of relevant experience + Active Secret clearance with IT- II sensitivity + One of the following active IAT... sensitivity + One of the following active IAT II or III certifications: + Security+ CE + CASP+… more
- M. C. Dean (Austin, TX)
- …+ Provide assistance to end users in accessing and using IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine ... in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are...holidays as needed. + Requires minimum of IAT Level II certification (eg, Security+). + Demonstrated background working with… more
- Lincoln Financial (Austin, TX)
- …documenting all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more