- Stellar Innovations (Richmond, VA)
- …Security+ CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be ... + Minimum of 1 year of relevant experience. + MUST possess an active/current IT- II SECRET Security Clearance. + MUST possess an active/current IAT II … more
- KeenLogic (Alexandria, VA)
- …be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests for ... with team leads and other support groups. + Provide Tier I/ II Support for custom business applications...the agency Tier III team. + Perform help desk support for a variety of… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows ... strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support** for a large Federal Intelligence Agency. This… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
- M. C. Dean (Norfolk, VA)
- … tier II /III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but are ... for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …(including operating system updates). + Assist Service Desk technicians as needed with Tier I and Tier II troubleshooting. + Patching of desktop systems, ... DOD TS/SCI (as recorded in DISS). + Currently possess DoD 8570.1-M IAT Level II . + Currently possess a Computing Environment certification. + Or must be obtained… more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... nation. SecuriGence is seeking an experienced Systems Administrator to help contribute to our success. If you enjoy working...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III… more
- NTT DATA North America (Alexandria, VA)
- …years of experience working with government employees to define performance measures for a help desk /service desk + 10 years of experience providing ... + Manages a team of 50+ FTE's who provide Tier I & II support for a...invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- TEKsystems (Reston, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... The candidate will obtain and maintain System Administrator and\or Network Administrator II functions and services in support of the agency and customers on… more