• Customer Support Specialist

    CACI International (Arlington, VA)
    …the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide ... and pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide… more
    CACI International (07/26/25)
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  • Technician (Field Service Representative)

    NANA Regional Corporation (Arlington, VA)
    …the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either ... of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
    NANA Regional Corporation (07/25/25)
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  • Help Desk Technician II

    Robert Half Technology (Washington, DC)
    Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users ... in a dynamic environment, we encourage you to apply. Responsibilities: * Provide Tier 2 technical support to resolve escalated issues both remotely and onsite. *… more
    Robert Half Technology (07/18/25)
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  • Helpdesk Technician - Tier II…

    General Dynamics Information Technology (Elkridge, MD)
    …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA **Experience:** 1 + years of related...are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter.… more
    General Dynamics Information Technology (07/16/25)
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  • Help Desk Specialist

    Koniag Government Services (Washington, DC)
    …Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via… more
    Koniag Government Services (07/03/25)
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  • VIP Help Desk Senior (Class)

    Chenega Corporation (Arlington, VA)
    …in lieu of a degree + 5+ years of experience in an IT support/ help desk role with Tier II responsibilities + CompTIA Security+ or equivalent DoD 8570 ... your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical… more
    Chenega Corporation (07/26/25)
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  • Service Desk Technician (Monday-Friday…

    General Dynamics Information Technology (Arlington, VA)
    …a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful in this position you need ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help ...modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing… more
    General Dynamics Information Technology (07/22/25)
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  • Service Desk Deputy Team Lead

    General Dynamics Information Technology (Arlington, VA)
    …+ Proven experience in IT service desk operations and end-user support ( Tier I/ II ) + Demonstrated ability to lead and coordinate day-to-day service ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction,IT Service Desk ,Service … more
    General Dynamics Information Technology (08/03/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech…

    TekSynap (Arlington, VA)
    …Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier - II Work Center support to receive and ... desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.… more
    TekSynap (07/09/25)
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  • Systems Administrator II - Pipeline (TS/SCI…

    COMSO, Inc (Fort Meade, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and ... Systems Administrator II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE,...of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem… more
    COMSO, Inc (07/22/25)
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