- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician II (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position ... achieve that purpose. Job Summary The Help Desk Technician II provides workstation phone, off site and onsite support...Agreements (SLAs). (30%) User Support: Provide 1st and 2nd - tier user support. Help users resolve system problems, utilize… more
- WuXi AppTec (San Diego, CA)
- …installation/configuration, operation and maintenance of systems hardware/software and related infrastructure. Act as Tier I and II support to end users on a ... and create KB articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written procedures, where the… more
- Hyundai Autoever America (San Diego, CA)
- 10447 - Desktop Support II Location - San Diego, CA - 5 days onsite PURPOSE This role provides the planning and delivery of customer support services, including ... symptoms. + Coordinates efforts with other IT teams to ensure all helpdesk /service requests are effectively resolved. # Performs other related duties as assigned.… more