- Alaka'ina Foundation Family of Companies (Maui County, HI)
- …emails, and Remedy/ServiceNow tickets, resolving issues within required timelines. Provide Tier I/ II end-user support for desktops, laptops, mobile devices, ... local IT procedures, security requirements and rollouts of new helpdesk features. + Assist with Common Access Card (CAC)...(2) years' experience in an IT support role or helpdesk position supporting a DoD installation. + Hands-on experience… more
- TekSynap (Honolulu County, HI)
- …common problems via scripts or SOPs, and escalate as needed. + Provide Tier II support: perform in-depth troubleshooting, diagnostics, and resolution of complex ... 1-3 years of experience in network operations, telecommunications, or helpdesk /NOC environments. + Working knowledge of VoIP technologies, preferably...Joint Base Pearl Harbor-Hickam (JBPHH), Hawaii. This role provides Tier I and Tier II … more
- Insight Global (Mcbh Kaneohe Bay, HI)
- …equivalent and 4 years of general IT experience (will consider 2 years of experience) Tier 1 and Tier 2 Helpdesk support experience Experience diagnosing ... computer and laptop issues Experience with printer and related hardware resets, user account support, and providing technical customer service Be at customer site 5 days per week. more