- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and ... - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher...Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …with five (5+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD 8570/DoD ... for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our...will interact directly with users and stakeholders to resolve Tier I and Tier II … more
- SAIC (Albuquerque, NM)
- **Description** We are currently seeking a motivated, career and customer service -oriented Sr. Tier II Help Desk Analyst to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- Lincoln Financial (Santa Fe, NM)
- …documenting all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess… more
- TekSynap (Albuquerque, NM)
- …hardware, software, and network-related problems. + Create, update, and close help desk tickets in accordance with defined processes. + Support Windows operating ... multi-function devices (MFDs), and peripheral equipment. + Collaborate with Tier 2/3 support and other technical teams to escalate...or ability to acquire one + DoD 8570 IAT II certification required + 2+ years in a technical… more
- Chenega Corporation (Albuquerque, NM)
- …not limited to): backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance tuning, hardware upgrades, ... Responsibilities: + Responsible for the security and administrative controls of service (s) and/or system(s). + Perform systems management and system monitoring and… more