- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and desk side ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and desk side ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...If you are looking for a career as a Tier 2 Cloud Support agent and you are interested… more
- COMSO, Inc (San Antonio, TX)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and Tier ... Systems Administrator II - PIPELINE (TS/SCI w/ POLYGRAPH) San Antonio,...of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis… more
- DriveTime (Dallas, TX)
- …Support Specialist II , you will be a key part of our Enterprise Service Desk providing day-to-day IT technical support to employees across the DriveTime ... family of companies. The Service Desk is the face of IT,...manner to prevent downtime. As an IT Support Specialist II , you would be the primary escalation point for… more
- TekSynap (Texarkana, TX)
- …CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... year of relevant experience + Active Secret clearance with IT- II sensitivity + One of the following active IAT...Computer Operator to join our team supporting DLA Enterprise Service Delivery inRed River, Tx. TekSynap is a fast… more
- Lincoln Financial (Austin, TX)
- …documenting all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess… more
Recent Jobs
-
Manager, Financial Systems and Reporting
- NBC Universal (Universal City, CA)