- Koniag Government Services (Washington, DC)
- …a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment ... managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Koniag Government Services (Washington, DC)
- …are not limited to:** + Be responsible for overall management support and coordination for Help Desk support for Tier levels I/ II /III (eg, Tier I (phone ... a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer...e-mail), Tier II (on-site, floor), Tier III (advanced hardware and software break/fix), and Asset… more
- Chenega Corporation (Arlington, VA)
- …the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role ... combines advanced customer service capabilities with deep technical troubleshooting skills to ensure...+ 5+ years of experience in an IT support/help desk role with Tier II … more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- Robert Half Technology (Washington, DC)
- …+ Current Public Trust clearance or ability to obtain one + Experience providing Tier II support in a Windows office environment + Strong communication and ... Description We are looking for an experienced Help desk Support to join our team in Washington,...+ Provide deskside support for users based on dispatched service tickets or direct requests + Perform break/fix support… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and Tier ... Systems Administrator II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE,...of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis… more
- Lockheed Martin (Herndon, VA)
- …\- Experience with Red Hat Enterprise Linux or similar distros \- Prior Help Desk or technical customer service experience \- Experience with systems maintenance ... this position and requires the ability to physically access the Herndon DEP II facility\. \- This position requires a current TS/SCI clearance \#LI\-CS1 **Basic… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Information Assurance Analyst II ** **Who is Epsilon:** Epsilon is an IT...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- CACI International (Arlington, VA)
- …with the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide ... deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service -oriented Sr. Tier II Help Desk Analyst to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more