- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …years or more of directly related help desk/service desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Development. Link Solutions is seeking a Help Desk Technician ( Tier II ) to join our team in… more
- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and installation of… more
- General Dynamics Information Technology (Fort Meade, MD)
- …with end-users and customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate ... scripts.** ** Support occasional weekend maintenance windows conducted by Tier II personnel.** **Prepare and submit After Action Reports (AAR) in accordance… more
- Perdue Farms, Inc. (Salisbury, MD)
- …upgrades or enhancements. + Document network configurations, procedures, and changes. + Provide Tier II /III support for escalated network issues. + Work ... Engineer II is responsible for the implementation, maintenance, and support of the organization's enterprise network infrastructure. This mid-level role requires… more
- Link Solutions Inc (Adelphi, MD)
- …while safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …supporting critical missions and operations. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (Adelphi, MD)
- …helping protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …currency of relevant documents and update the Wiki and SharePoint knowledge bases + Provide Tier I/ II support + Follow established guidelines for delivery of ... Junction, MD area. The Cloud System Architects will provide support for implementation, troubleshooting and maintenance of Cloud Infrastructure...hosted in multiple cloud environments. **Responsibilities** : + Provide Tier I/ II and Tier 3… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …quality control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...supporting critical missions and operations. Job Responsibilities: + Oversee Tier I and Tier II … more
- Link Solutions Inc (Adelphi, MD)
- …+ Responsible for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...helping protect our national security. Job Responsibilities: + Oversee Tier I and Tier II … more