- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
- CACI International (Annapolis Junction, MD)
- …user inquiries and provide initial support . + Escalate advanced system questions to Tier II & III Support and relevant Government stakeholders. + Monitor ... * * * **The Opportunity:** Work on an Outreach support team as subject matter expert in the use...the use of SIGINT tools. - Provide direct user support and response to customers using Analytic Engagement Application… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …radio, satellite, and secure voice networks. + Diagnose and resolve technical issues, providing Tier I/ II support to ensure minimal service interruptions. + ... reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure… more
- CACI International (Annapolis Junction, MD)
- …(SLAs) * Responds to complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders * ... tracking tool * Create metrics reports for system availability as well as user support * Assist in orienting, training, assigning, and checking the work of lower… more
- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- …Configure and support calendar sharing, shared mailboxes, and resource mailboxes. + Provide Tier II / Tier III support for M365-related incidents and ... voice), SharePoint Online, OneDrive, and Azure AD / Entra ID. + Support Conditional Access, MFA, and identity protection configurations under guidance from senior… more
- Concurrent Technologies Corporation (Columbia, MD)
- …Information Sharing and Analysis Centers (ISACs) via Tier I, Tier II , and Tier III support . + CND response services include the actions taken to ... report, analyze, coordi-nate, and respond to any event or cyber incident for the purpose of mitigating any adverse operational or technical impact. + Cyber incident reporting includes a well-defined framework for the timely reporting of any cyber event or… more
- General Dynamics Information Technology (Fort Meade, MD)
- …**US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Mid-Level Tier III Administrator to provide support to Defense Information Systems ... in Fort Meade, MD or Chantilly, VA.** **The Tier III support team provides daily coverage,...clearance.** **Certification:** **CompTIA Security+ or similar for IAT Level II DoD 8570 certification** **Experience: 6** **+ years of… more
- CACI International (College Park, MD)
- Tier 3 Network Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... (WAN), Unified Communication (UC), Video telecommunication and Streaming services. As a Tier 3 Network Administrator, you'll be challenged with hard complex … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …or more of directly related help desk/service desk experience. + Experience providing Tier I technical support . + Proficiency with Microsoft Office products. ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in Aberdeen Proving… more
- WM (Annapolis, MD)
- …event of a natural disaster, labor issue or as requested. + Provides Fleet Operations support and consultation to Tier SVP. + Performs other duties as assigned. ... and successfully implement organizational initiatives. Provides field leadership and support for standardizing Fleet operating practices and driving operations… more