- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will ... support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize...DoD 8570.01-M with a minimum certification of IAT Level II ** The Level 3 Help Desk Specialist shall possess… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Junction, MD area. The Windows Systems Administrators will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) ... and any processes related to these systems + Provide support to IT systems including day-to-day operations, monitoring and...of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2… more
- Leidos (Fort Meade, MD)
- **Description** This position will support the DISA GSM-O II Task Number 07 (TN07) Joint Force Headquarters DODIN. GSM-O II provides network operations and ... cyber defense support to the Defense Information Systems Agency (DISA) in support of the DoD and COCOMs. The selected candidate shall, in accordance with mission… more
- Nightwing (Annapolis Junction, MD)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- ENS Solutions (MD)
- …in accordance with STIGs and system baselines. + Provide Tier 1 and Tier 2 system support for PKI-related service disruptions, certificate issues, and access ... Recovery Agents (KRAs), and supporting infrastructure. + Administer and support Registration Authority (RA) workstations, ensuring functionality, availability, and… more
- SAIC (Annapolis Junction, MD)
- …this role you will do many different things such as: + Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems + ... and any processes related to these systems + Provide support to IT systems including day-to-day operations, monitoring and...for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2… more
- Meta (Annapolis, MD)
- …Create materials management-focused executive dashboards and KPI metrics for operations all-hands meetings ( Tier I and Tier II metrics). 13. Determine ... web page. **Required Skills:** Infrastructure Materials Manager Responsibilities: 1. Support Materials Management team in determining optimal supply chain execution… more
- ManTech (Laurel, MD)
- …and maintenance of IT systems + Provide Tier 1 (Help Desk) and Tier 2/3 (Escalation) support for problem identification, diagnosis, and resolution + Identify ... and resolve performance and capacity issues in Windows systems, and support hardware-related problem resolution and dispatching + Deliver detailed analysis and… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …needed. + Experience identifying network problems impacting users and work with appropriate Tier II or III administrators. + Experience troubleshooting WIFI and ... provide feedback on one-time and problematic trends/patterns with customer support requirements. + Ensure rigorous application of cybersecurity policies, principles,… more
- Optiv (Columbia, MD)
- …and risk analysis scoring system. + Assist and recommend actions in security operations center tier I and tier II incident response incidents. + Automate ... their time focusing on developing corporate strategy, assisting with brand identity, and support operations. + Spend 5% of their time focusing on training and… more