- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...calls from customers, DoD service desk. Coordinate with Tier -III support as required for advanced troubleshooting… more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support , to include providing on-site services for walk-in ... Computer Equipment Support Operations II Location VA -...Computer Equipment Support Operations II Location VA - Fort Eustis Job Code...of Companies (FOCs) is looking for a Computer Equipment Support Operations II to support … more
- Leidos (Springfield, VA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier II Incident Management Technicianto support computer data communications ... day time Panama Shift with a 6am-6pm schedule. The job duties of theGNOC Tier II Incident Management Technicianare as follows: + Support the installation and… more
- TekSynap (Arlington, VA)
- …related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9....QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment +… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support ** for a large Federal Intelligence Agency. ... ensure consistent system performance and operational reliability. **Key Responsibilities:** + Provide ** Tier II support ** for incident resolution and user… more
- Chenega Corporation (Arlington, VA)
- …career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. ... usage to minimize downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with a focus on VIP users… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …team in a dynamic and mission-focused environment. In this role, you'll **provide Tier II support and systems administration** across multiple large-scale ... concerns; collaborate with other teams to enhance the end-user experience. + Provide Tier II support and resolution for incident tickets related to Windows… more
- KeenLogic (Alexandria, VA)
- …and concerns with team leads and other support groups. + Provide Tier I/ II Support for custom business applications (Diagnosis/Remediation, Access ... and coordinate with vendors on items that need to be escalated to Tier III support . Experienced understanding functions of the help desk system in order to enter… more
- TekSynap (Richmond, VA)
- …level or SES employees 60 minutes ahead of the conference time. + Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, ... lead. + Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation,...DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): + CCNA Security +… more
- General Dynamics Information Technology (Springfield, VA)
- …and participate in on-call rotation for after-hours support .** **Responsibilities:** + Provides Tier II support of IT infrastructure systems and custom ... on an engineering team that provides IT Systems Administration support to global real-time operational activities. Critical thinking and...with polygraph * Must be DoD 8570 IAT Level II Requirement- Security+ CE * Location: Springfield, VA *US… more