- M. C. Dean (Norfolk, VA)
- …system enhancements + Work with engineering and integrators on new system design + Provide tier II /III support for customer issues reported through the help ... complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2… more
- NANA Regional Corporation (Arlington, VA)
- …software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support ; respond to requests for assistance received either directly ... a Field Service Technician to provide training and on-site support , helping our government client effectively use analytical tools...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
- Mass Markets (VA)
- …Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS ... partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** with GDIT. A career in enterprise IT means connecting ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:**...operate. Our work depends on a **Help Desk Analyst Tier II ** joining our IT Technology Development… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... using monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, system performance, and… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** ACNT Tier II Trainer (SCSTC-2025-22889): A Navy Aegis ACNT Tier II Trainer to train fleet sailors at Aegis Readiness and Training Center ... Develops, tests, maintains and delivers training programs and related materials in support of Surface Combat Systems Training Command ATRC training objectives. +… more
- BAE Systems (Herndon, VA)
- …Other incentives may be available based on position level and/or job specifics. ** Tier II System Administrator (Expert)** **114395BR** EEO Career Site Equal ... transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** ACQUISITION LOGISTICIAN | TIER II (MIELS): Bowhead is seeking Acquisition Logisticians to support a customer in Stafford, VA. Support for ... defending, and executing all aspects of the PMs' Life Cycle Logistics support under the processes of DoD acquisition and sustainment. + Produces acquisition… more
- TekSynap (Fort Belvoir, VA)
- …+ Deployment of a separate Pulse Secure Remote Access VPN architecture be able to provide tier II /III troubleshooting support + Support the design and ... and upgrades + Wireless technologies + IPv6 transition and transition + Tier III network troubleshooting + Provide network engineering services to support… more
- NTT DATA North America (Alexandria, VA)
- …objectives. **Key Responsibilities:** + Manages a team of 50+ FTE's who provide Tier I & II support for a major government agency. + Schedules and assign ... DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid… more