- General Dynamics Information Technology (Hampton, VA)
- …include: + Routine radio surveys, fabrication, installation, and corrective maintenance visits; + Tier II O&M support (24x7x365 troubleshooting and field ... office assistance, fab/ship of replacement equipment, coordination with Tier III, after action reports, etc.) + Corrective maintenance...DC) + Cyber Protection Team (CPT) and other Cyber support other customer requests + The PM must manage… more
- TekSynap (Dahlgren, VA)
- …(DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II /III technical support to end-users across NSWCDD, ... **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical Support… more
- NANA Regional Corporation (Arlington, VA)
- …Travel up to 25% to deliver training. **Help Desk Support :** + Provide Tier I and Tier II help desk support ; respond to requests for assistance ... Suvi is seeking a Technician (Field Service Representative) to support our government client in Arlington, VA. This role...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
- Mass Markets (VA)
- …Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS ... a globally expanding, industry-leading organization. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD)… more
- Choisys Technology (VA)
- Service Desk Technician - Tier II Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 2 Service Desk ... Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite deskside work, remote troubleshooting, and operational support … more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** ACNT Tier II Trainer (SCSTC-2025-22889): A Navy Aegis ACNT Tier II Trainer to train fleet sailors at Aegis Readiness and Training Center ... Develops, tests, maintains and delivers training programs and related materials in support of Surface Combat Systems Training Command ATRC training objectives. +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Provides ongoing technical support and maintenance of production and development systems.... + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony… more
- RTX Corporation (Dulles, VA)
- …configuration and maintenance + Once deployed and operational, this position will provide Tier - II operations and maintenance support to maintain high ... upgrade, computer security and system monitoring and logging. + Experience providing Tier - II level operations support on computer systems to include desktop… more
- Arena Technical Resources, LLC (Lorton, VA)
- …and ensure CDS systems are capable of securely handling time-sensitive data. - Provide Tier I/ II support to end-users, including login assistance, account ... networks. This role combines system administration, troubleshooting, and user support responsibilities to maintain operational integrity and compliance. Key… more
- TekSynap (Fort Belvoir, VA)
- …+ Deployment of a separate Pulse Secure Remote Access VPN architecture be able to provide tier II /III troubleshooting support + Support the design and ... and upgrades + Wireless technologies + IPv6 transition and transition + Tier III network troubleshooting + Provide network engineering services to support… more