- NANA Regional Corporation (Herndon, VA)
- …for password resets or general questions. + Creating helpdesk request for escalation to Tier II and Tier III technicians. + Provide exceptional customer ... and escalate more complex problem reports or service requests to next tier of support as appropriate. + Complete work order tickets, including ticket creation at… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …configurations, and support efforts + Collaborate with internal teams to support service continuity and improvement + Provide Tier 2/3-level support ... root cause analysis, escalate technical issues appropriately, and deliver Tier 2/3 support + Strong written and...Requirements + Security+ or equivalent DoD 8570 IAT Level II certification (eg, CySA+, CCNA Security, GICSP) + Must… more
- CACI International (Springfield, VA)
- …Services team! We are seeking mission-focused individuals to provide various levels of CSOC services ( Tier 1, Tier 2, and Tier 3). These positions can be ... procure, implement, operate/sustain, and enhance NGA networks and cybersecurity posture in support of national security. For additional information and a list of… more
- General Dynamics Information Technology (Springfield, VA)
- …of a mission-critical IT Operations environment. As a TS/SCI cleared **I** **T Operations Support Technician** on our Operations 24x7 Support team, you are the ... resolution, open and maintain tickets, drive updates, coordinate with Tier 2 and Tier 3 technicians, and...in operations, network operations center, systems administration, or similar support role. + Working knowledge of Windows and Linux… more
- General Dynamics Information Technology (Springfield, VA)
- …the center of a mission-critical IT Operations environment. As an** **IT Operations Support Technician** **with a TS/SCI level clearance on our Operations 24x7 ... Support team, you are the first responder for enterprise...resolution, open and maintain tickets, drive updates, coordinate with Tier 2 and Tier 3 technicians, and… more
- ManTech (Mclean, VA)
- …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for ... **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...+ Familiarity with data transfer services. + IAT Level II certification. + Experience with ServiceNow ITSM and ITBM.… more
- TekSynap (VA)
- …systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I ( Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level ... II Baseline Certification + COMPTIA Security+ CE + Cisco...a timely manner. **Overview** We are seeking an IT Support Specialist to join our team. TekSynap is a… more
- TekSynap (Radford, VA)
- …Certification or DAWIA Level III in Program Management. **Clearance** + Secret - IT- II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation. **DESIRED ... and Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under… more
- Virtual Service Operations (Lorton, VA)
- …improvement initiatives. Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support . + Lead the diagnosis ... a highly skilled and experienced Senior NOC Network Engineer ( Tier 3) to join our team in Lorton, Virginia....on-call duties. + Must meet DoD 8570 IAT Level II certification requirements (eg, Security+ CE, CCNA Security, etc.).… more
- CACI International (VA)
- …Develop automation scripts in PowerShell to streamline MECM administrative functions and reporting. Support and Documentation: + Provide Tier III/IV support ... implementation, and lifecycle management of enterprise-scale MECM infrastructures that support mission-critical operations. This role requires advanced technical expertise… more