- Fujifilm (Austin, TX)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II ) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to... across our Synapse products, and the ability to support more complex issues. This engineer must be comfortable… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS ... We are looking for customer care representatives who enjoys tech support in support of...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- SKC Communication Products LLC (Austin, TX)
- Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the hours of 7:00am-6:00pm Employment Status: Tier 3-Non-Exempt-Hourly ... MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1. Work with Lead AV Technician ...improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on… more
- EPS Corporation (Randolph Air Force Base, TX)
- …School Career Level Experienced (Non-Manager) Category Information Technology Job Description Provide Tier I/ II desktop client support for problem resolution ... Help Desk Technician / Help Desk Specialist - (694) Share...Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service… more
- SKC Communication Products LLC (Dallas, TX)
- Tier I Service Technician + Provide customer service...ensure SKC operates up to standards on a daily basis. Tier II -in addition to Tier I ... Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members...*varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0-2 years Tier 2… more
- SKC Communication Products LLC (Dallas, TX)
- Tier III Service Technician Responsibilities +...possess advanced problem solving abilities. + Provide direction to Tier 1 and Tier II ... Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members...include code writing and changing). + Provide remote (VPN) support of Integrated Room systems. + Manage client escalations.… more
- SKC Communication Products LLC (Dallas, TX)
- …and custom panels or products are fabricated as directed by Lead Field Technician or Sales Engineer. Assigned tasks relating to job site work are maintained ... facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on...to train employees and clients on room systems. Lead technician on highest level of AV systems. Possesses advanced… more
- Everon (Houston, TX)
- …proctor, coach, and teach others. + Provides reliable, high quality customer support . + Performs customer instruction on system operation and functionality. + ... + Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. +...50 % to 75 % proficiency in Everon Commercial's Tier 1 product offerings. Work Environment: + Exposure to… more
- Mass Markets (Killeen, TX)
- …fast-paced environment Preferred (Not Required) + 1+ year of experience in customer service, tech support , sales, chat, or admin roles + Experience in a contact ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? You'll support customer service, technical support , and sales...engaging with hundreds of customers each week to deliver top- tier service and promote new offerings. We're looking for… more
- Mass Markets (Killeen, TX)
- …management is required, with additional experience in customer service, technical support , or back-office operations preferred. This is a full-time, on-site position ... IT, and Recruiting + Design and audit quality assurance strategies to ensure top- tier service delivery + Manage hiring, coaching, and termination processes for call… more