- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the… more
- TekSynap (Arlington, VA)
- …related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and...QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment +… more
- General Dynamics Information Technology (Arlington, VA)
- …are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful in this ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using...resolution shall be in sufficient detail to allow another support technician , not familiar with the problem,… more
- NANA Regional Corporation (Arlington, VA)
- …in the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support ; respond to requests for assistance received either ... Suvi is hiring a Field Service Technician to provide training and on-site support...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. +… more
- TekSynap (Richmond, VA)
- …level or SES employees 60 minutes ahead of the conference time. + Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, ... + Security+ SSCP + Computing Environment Certification: + 100-150 Cisco Certified Support Technician (CCST) Networking + 100-160 Cisco Certified Technician… more
- Fujifilm (Richmond, VA)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II ) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to... across our Synapse products, and the ability to support more complex issues. This engineer must be comfortable… more
- Mass Markets (VA)
- …Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS ... + Ownership of resolving the customers reason for contacting Tech Support + Leverage multiple systems to...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** ACNT Tier II Trainer (SCSTC-2025-22889): A Navy Aegis ACNT Tier II Trainer to train fleet sailors at Aegis Readiness and Training Center ... Develops, tests, maintains and delivers training programs and related materials in support of Surface Combat Systems Training Command ATRC training objectives. +… more
- TekSynap (Fort Belvoir, VA)
- …+ Deployment of a separate Pulse Secure Remote Access VPN architecture be able to provide tier II /III troubleshooting support + Support the design and ... and upgrades + Wireless technologies + IPv6 transition and transition + Tier III network troubleshooting + Provide network engineering services to support… more
- Amazon (Arlington, VA)
- …end frameworks (eg react.js, next.js, etc) - Proficiency working in middle tier (API, back-end-for-front-end, or similar) - Proficiency in at least one widely-used ... integration and deployment practices About the team The Demand Tech Systems and Control Tiger Team is a specialized...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more