- TekSynap (Fort Belvoir, VA)
- …+ Deployment of a separate Pulse Secure Remote Access VPN architecture be able to provide tier II /III troubleshooting support + Support the design and ... and upgrades + Wireless technologies + IPv6 transition and transition + Tier III network troubleshooting + Provide network engineering services to support… more
- Estes Express Lines (Richmond, VA)
- **Job Summary:** The Desktop Support Technician II is responsible for managing escalation issues from the help desk Technicians. This position utilizes ... customer problems and implementing solutions. + Provide second and third tier technical support , such as configuration, installation and troubleshooting… more
- CACI International (Reston, VA)
- Network Operations - Tier 2 NETOPS Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer local… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …transport equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk. + Ability… more
- TekSynap (Arlington, VA)
- …up-to-date documentation and user resources. + Oversee the Tier I Call Center, Tier II Deskside and Remote Support , and other optional task areas ... incident management, service requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average speed to… more
- Leidos (Arlington, VA)
- …to ensure efficient operation of the organization's desktop computing environment. + The Tier II Technician at Leidos is responsible for supporting ... software solutions, and ensuring effective network operations + The technician will work closely with Tier III...Draft and implement standard network change requests + Provide support to Tier III network engineers for… more
- Leidos (Arlington, VA)
- **Description** **Executive Support - Desktop Support Technician II ** **Job Summary:** The AFNCR IT Services program provides support services for ... part of scheduled maintenance or project work. + Provide hands-on support to Tier III network engineers during incident resolution and project implementation. +… more
- Amazon (Alexandria, VA)
- …a fast paced, collaborative environment is essential. In addition to providing top- tier management and support of Amazons vast network infrastructure, Deployment ... ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with… more
- Stellar Innovations (Richmond, VA)
- …+ MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting by completing ... PC Technician with a current/active SECRET Security Clearance to support the Defense Logistics Agency (DLA) in Richmond, VA. THIS ON-SITE POSITIONSWILL… more
- V2X (Springfield, VA)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... network management; technology development and application; and supply chain/logistics support to INSCOM, US Army Cyber Command (ARCYBER), Army Intelligence,… more
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