- SAIC (Aberdeen, MD)
- …Army Research Office (ARO), in Aberdeen, MD. + Provide Tier I and Tier II technical support for hardware and software + Recommend system ... Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services to...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Link Solutions Inc (Adelphi, MD)
- …safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …critical missions and operations. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
- SAIC (Adelphi, MD)
- …the Army Research Laboratory in Adelphi, MD. + Provide Tier I and Tier II technical support for hardware and software + Recommend system ... Research Laboratory (ARL) Information Technology (IT) Modernization** program and support the full range of Enterprise IT services to...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Link Solutions Inc (Adelphi, MD)
- …protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Brivo (Bethesda, MD)
- Summary The Technical Support Representative interacts with Brivo's customers to handle Tier II issues and provide technical support in areas ... case management system Qualifications + 3+ years of experience in a technical support call center supporting hardware/firmware and UI applications + Fluency in… more
- Fujifilm (Annapolis, MD)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II ) handles remote technical support across our product lines for HCUS ... of the position is to be versed in primary support across our Synapse products, and the ability to...with peers and Lead Team members on solving complex technical issues and developing innovative solutions. + Effectively documents… more
- General Dynamics Information Technology (Elkridge, MD)
- …training materials and conducting training either on-site or over-the-phone. + Provides technical assistance and support related to computer systems, hardware, ... 1 **+** **years** + Certifications: DoD Manual 8570.01-M at the Information Assurance Technical **(IAT) Level II ** role. + Security Clearance Level: TS/SCI… more
- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- TAI (Pikesville, MD)
- **About the Role:** The Desktop Support Specialist will support Tier I through Tier II level software and hardware desktop issues. The focus of this ... position will be desktop support while also working directly with end users in...managing user accounts, ensuring robust security, and troubleshooting any technical snags to keep our operations running smoothly. **About… more