- TekSynap (Andrews Air Force Base, MD)
- …+ Provides excellent direct customer-facing customer service skills + Traiges and troubleshoots tier I and II incidents + Receives and acts on requests ... Active DoD Secret clearance + Active DoD 8570 IAT II certification (ex. Security+) + BA/BS or combination work...in software management + Knowledge of local user profile support + Knowledge of Microsoft computer imaging methods +… more
- Leidos (Fort Meade, MD)
- …Lead, Release Management team and other key stakeholders. *Serve as the senior Tier III escalation support engineer for Incident Management activities. *Develop ... MD. **POSITION SUMMARY:** This is an exciting opportunity to use your technical experience, and leadership to successfully execute Defense Information Systems Agency… more
- SAIC (Fort Meade, MD)
- …System Administrator (SA) to join our team and propel the organization forward, providing support in one of five locations: WMA, TX, GA, HI, and/or AK. Contract ... managing user accounts and permissions, monitoring system performance, troubleshooting ( Tier 1-3) issues, mobile devices, and implementing and ensuring compliance… more
- Leidos (Bethesda, MD)
- … findings, feedback, resolution steps taken) for Root Cause Analysis, engineering technical assessment and process improvement initiatives. + Support customer ... keep reading!** Leidos is seeking a SharePoint Systems Administrator to support the National Media Exploitation Center (NMEC). The SharePoint System Administrator… more
- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems * Provide technical support to software development and integration efforts in the ... are:** The program is on fire for cyber\. In support of our customer, members of the team are...sites and local lab environments * Prepare and update technical documentation for system and software installations, sustainment, upgrades,… more
- CACI International (Forest Heights, MD)
- …+ Handle incoming technical escalations from Service Desk, Network Operations Security Center, Tier II , and other support teams. + Document, track, and ... Procedures (SOP), work instructions, and job aids. + Continuously cross-train to support other technical tasks and responsibilities. + Conduct knowledge-sharing… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …devices, and ensuring compliance with DoD COMSEC handling procedures. + Provide 24x7x365 Tier - II Work Center support , including receiving and logging trouble ... + Active TS/SCI Clearance + At least three years of experience in technical control facilities operations, telecommunications, or network support . + Strong … more
- CACI International (Aberdeen Proving Ground, MD)
- …on experience of server rack integration. + Experience working with end users for Tier III support . + Cloud Services and virtualization. + Operational experience ... a cleared Systems Engineer to provide software engineering and integration expertise in support of software and system development for an Intel Program at Aberdeen… more
- Amentum (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems. + Provide technical support to software development and integration efforts in the ... passionate individuals in **Fort Meade, MD** . In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's… more
- CACI International (Annapolis Junction, MD)
- …(SLAs) * Responds to complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders * ... tracking tool * Create metrics reports for system availability as well as user support * Assist in orienting, training, assigning, and checking the work of lower… more