- SAIC (Albuquerque, NM)
- …Provide round-the-clock, on-call services as needed to resolve VIP incidents escalated to Tier II occurring outside of Standard Business Hours. Assist Users with ... a motivated, career and customer service-oriented Lead Desktop Support Technician to support a role with our federal client....strategies in a Knowledge Based articles and send to Tier I for upload to the KBA repository. Configure,… more