- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support ... skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers...problems. + Addresses customer escalations and works closely with Tier II, Tier III , application… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support ... of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively...users. + Addresses customer escalations and works closely with Tier II, Tier III , application… more
- TekSynap (Arlington, VA)
- …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + ... Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport Network. +… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …networks. + assists in resolving client related issues, coordinating with both Help Desk , Networking, and Tier III personnel. + Captures resolution of ... Technician** joining our team to support USSOCOM. **HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT**...issues elevated to Tier II support for later use in identifying systemic… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …networks. + Assists in resolving client-related issues, coordinating with both Help Desk , Networking, and Tier III personnel. + Captures resolution of ... At GDIT, people are our differentiator. As a Service Desk Technician, you will help ensure today...issues elevated to Tier II support for later use in identifying systemic… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... **Executive Support Technician III ** **Epsilon is now part of AMERICAN SYSTEMS!**...customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- V2X (Virginia Beach, VA)
- …(3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support, conducting training, on-site technical support, and underway/deployed ... + Must be physically able to lift/maneuver 100 lbs + Top Secret SCI (SSBI) ( Tier 5) At V2X, we are deeply committed to both equal employment opportunity, including… more
- Stellar Innovations (Richmond, VA)
- …be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III . This certification can be achieved after starting by completing ... a free online course. + US citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender… more
- Chenega Corporation (Oakton, VA)
- …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... nation. SecuriGence is seeking an experienced Systems Administrator to help contribute to our success. If you enjoy working...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III … more