- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- TekSynap (Silver Spring, MD)
- …or via the web queue, including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper information is collected from user and ... IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users worldwide. As a subcontractor to… more