- BAE Systems (Los Angeles, CA)
- …delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a critical role in ... looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform..... + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering… more
- Intuit (Sacramento, CA)
- …Enterprise Suite (IES)** Come join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist** **for the** **Intuit Enterprise ... teams and customers. You will work closely with Product, Engineering, and Tier 1 Support , helping define, diagnose, and escalate issues that may be product… more
- Insight Global (Concord, CA)
- …Skills and Requirements 3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 ... Job Description An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be independent,… more
- GovCIO (Sacramento, CA)
- …seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans. to provide first- tier ... service while assisting users with mobile device setup, application support , login troubleshooting, and basic hardware/software issues across platforms...PM Shift 1 **WHAT YOU'LL BE DOING** As a Tier 1, you will have a strong passion for… more
- ASM Research, An Accenture Federal Services Company (Palo Alto, CA)
- …taken, or installation activities and ensures timely resolution of issues. + Provides support to end users on a variety of moderately complex issues. Responds to ... telephone calls, email and personnel requests for technical support . + Applies diagnostic techniques to identify problems, investigate causes and recommend solutions… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_.... + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other… more
- Identiv (Santa Ana, CA)
- …integral member of Hirsch's Technical Services team, the Velocity Vision Technical Support Specialist Level II works alongside other Technical Services team members, ... Sales Engineers, Software Engineers, Technicians and Product Managers. The Technical Support Specialist must be able to manage hot issues and will be the point of… more
- ASM Research, An Accenture Federal Services Company (San Francisco, CA)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- US Tech Solutions (San Diego, CA)
- …enhance customer safety and experience, collaborating closely with cross-functional teams including Tier 3 support , product, analytics, and content teams. You ... **Responsibilities:** + Monitor and manage escalation queues, coordinating with Tier 3 agents and full-time support teams...coordinating with Tier 3 agents and full-time support teams to ensure timely and effective case resolution.… more