- Verint Systems, Inc. (Sacramento, CA)
- …integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and provide ... by coordinating FSS resources in Sales, Professional Services, Product House and Support . **Principal Duties and Essential Responsibilities:** + Serve as the primary… more
- SHI (Sacramento, CA)
- …complex requirements. - Intermediate + The ability to design, implement, and support multi- tier applications and cloud-based architectures to meet organizational ... communicate effectively, build relationships, resolve conflicts, influence others, and support others in developing their interpersonal skills in major situations.… more
- SHI (Sacramento, CA)
- …technical solutions - Intermediate + The ability to design, implement, and support multi- tier applications and cloud-based architectures to meet organizational ... needs - Intermediate + Proficient in migrating workloads to the Public Cloud and managing them efficiently - Intermediate **Other Requirements** + Bachelor's degree in Computer Science, Information Technology, or equivalent experience. + 5+ years of cloud… more
- Ketchum (San Francisco, CA)
- …to join our team! In this role, you will have the opportunity to support top- tier food brands working on earned media campaigns, influencer programming, and ... strategic and creative planning. **Responsibilities:** + Ability to work in a multi-faceted, fast-paced environment + Act as day-to-day client contact; continually fostering client-agency relationship to build trust and become a valuable resource to clients +… more
- University of Southern California (Los Angeles, CA)
- …timely information to employees. Supports and assists with escalations related to Tier 1 inquiries. Provides Workday support and processes fundamental ... as a trusted first point of contact for employee HR inquiries, managing Tier 1 escalations with clarity, care, and efficiency. Reporting to the Solution Center… more
- Palo Alto Networks (Santa Clara, CA)
- …Support Administrator, you will be a vital member of our Executive Support Team, providing top- tier technical troubleshooting and resolution for all computer, ... known for. **Your Impact** + Deliver "white glove" technical support across a wide range of areas, including user...using our IT ticketing system. + Provide comprehensive mobile support for both iOS and Android devices. + Cultivate… more
- Oracle (Sacramento, CA)
- …or integrated circuit packaging; and embedded software/firmware design. It may encompass operational support at the Tier 3 level as well as product lifecycle ... our top priority of delivering optical capacity and engineering solutions to support Oracle's cloud infrastructure to provide metro optical transport solutions in … more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product lines for ... customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most… more
- Fluor (Sacramento, CA)
- …complex technical tasks-administration, configuration, deployments, proof of concepts, and documentation. + ** Support at All Levels:** Provide Tier 1, 2, and 3 ... and operationally sound. + **Lead with Expertise:** Deploy, administer, and support **NetApp StorageGRID** technology as the recognized SME. + **Hands-On… more
- Insight Global (Long Beach, CA)
- …and join a team of 3+ team members. You will be responsible for tier 1 troubleshooting/basic desktop support /hardware support (copiers, iphones, laptops, ... will be completing 10-30 tickets/day through the ticketing queue. 50% will be field support & 50% will be in-office support (Direct requests, email, etc) **This… more