- SUNY Morrisville (Morrisville, NY)
- …+ Assist with upgrades, system design, and recommendations for improving AV setups. + End-User Support (Help Desk - our Tier 1 Support ): + Provide technical ... Staff Posted On: Wed Jun 11 2025 Job Description: Campus Title: Instructional Support Assistant Budget Title: Instructional Support Assistant Unit: 08-UUP, view… more
- WTW (New York, NY)
- …the Executive Support Team, you will play a crucial role in providing top- tier technical support to our executive team. Your expertise and leadership will ... responsible for overseeing the onboarding process, providing comprehensive technical support , and implementing proactive monitoring to prevent any potential issues.… more
- Ricoh Americas Corporation (Commack, NY)
- …is measured through metrics, customer feedback, and reporting. **Key Responsibilities** + Provide Tier 3 escalation support for client issues and internal staff. ... communication to clients and team members. + Offer remote support independently with strong organizational skills. + Diagnose and...skills. + Diagnose and resolve network/server issues escalated by Tier 1 Analysts and other ITS groups. + Mentor… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop ... Job Description This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function… more
- New York State Civil Service (Rochester, NY)
- …or other critical activities as needed.Duties include, but are not limited to:* Lead and support Tier 0 and Tier 1 analysts in the identification, triage, ... NY Zip Code 14604 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some...Chief Information Security Office, the incumbent will be a Tier 2 Analyst working in the New York Security… more
- CTG (Buffalo, NY)
- …considerations. + Document hardware changes and update asset tracking records. + Provide Tier 1/2 desktop support to end-users. + Maintain detailed records of ... **CTG is seeking to fill a Desktop Support Technician - Windows 11 Upgrade & Hardware Support for our client in Buffalo, NY.** **Location:** Buffalo, NY… more
- NASCO (Albany, NY)
- …OneDrive. Communicates to manager regarding status of projects and initiatives. **Responsibilities** + Provides Tier 2 and Tier 3 support for Microsoft 365 ... Senior Application Engineer is responsible for providing advanced technical support , troubleshooting, and administration of Microsoft 365 applications, ensuring… more
- Cardinal Health (Montgomery, NY)
- **_What IT Client Services contributes to Cardinal Health_** IT Client Services provides Tier 1-3 virtual and physical support to the organization's end users ... work with various teams across the organization to provide IT support . + Responsible for providing Tier 2+ support for software and hardware devices (virtual… more
- TEKsystems (New York, NY)
- …to align with cybersecurity and compliance standards. Primary Job Responsibilities %Time * Provide Tier 1 and Tier 2 support for IT infrastructure, including ... IT Infrastructure Services Specialist is responsible for delivering frontline support for hardware, software, and financial applications, ensuring minimal disruption… more
- City of New York (New York, NY)
- …enhancement of financial system job schedules. The Job Admin Analyst will perform Tier 1 production support for FMS/3 supported production applications as well ... the status of submitted jobs, escalation to Level 2 support during failure scenarios as well as additional tasks...as Tier 1 ...as Tier 1 support for the FMS/2 Budget support . Said… more