- Zones LLC (New York, NY)
- …our IT support team. This mid-level role is responsible for providing Tier II technical support and managing Audio-Visual (AV) systems across the ... the duties and responsibilities may change without notice. + Provide Tier II support for hardware, software, and network-related issues escalated from Tier… more
- Paramount (New York, NY)
- …training and support , including Installation, configuration, first and second tier support . Identify and resolve project issues, including issue tracking ... are seeking a skilled Lead Application Developer in New York City to support the development, deployment, and maintenance of our News Election System Portfolio,… more
- WheelHouse IT (Wantagh, NY)
- …be at the heart of it all, helping our clients succeed by providing top- tier support , troubleshooting, and innovative solutions. What You'll Do: + Support ... Join Our Thriving Team as a Support Technician at WheelHouse IT! Are you passionate...environment. Bonus Points For: + 1+ year of IT support experience (networking, Microsoft products, Active Directory) + Certifications… more
- Urban League of Rochester (Rochester, NY)
- …across all locations by monitoring, responding and escalating tickets. + Provide Tier 1 support , including password resets, account unlocks, and troubleshooting ... office productivity, and security. Requirements Prior experience in Information Technology with Tier -1 help desk support or tier level 1 support more
- TEKsystems (Buffalo, NY)
- Overview: We are seeking a proactive and customer-focused Tier 1 Desktop Support Technician to provide first-level technical assistance to end users. This role ... and processes in the ticketing system. + Escalate complex issues to Tier 2/3 support teams when necessary. + Deliver excellent customer service and clear… more
- Robert Half Technology (White Plains, NY)
- …* Provide technical guidance and mentorship to help desk staff and end users. * Windows server support as an escalation point for tier one and tier two ... and deployment automation. * Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems. * Ensure endpoint… more
- Comcast (New York, NY)
- …driving innovative service solutions. **Job Description** The RSM drives service delivery at the Tier 1 support level. They will lead teams of highly motivated ... and can insert advertisements around the world. **Job Summary** FreeWheel Global Support is the service delivery leader in the Premium Video Advertising Management… more
- CUNY (New York, NY)
- …call center to ensure proactive outreach to prospective and current students. **Cross-Functional Support :** + Provide tier one support for admissions, ... Academic Student Support Program Specialist (Online Student Success Coach) **POSITION...Coach is a critical role responsible for providing comprehensive support to prospective and current graduate and adult (25+)… more
- City of New York (New York, NY)
- … support cases. Major Responsibilities: - Serve as a primary escalation point for complex support issues that cannot be resolved by Tier 1 support ; - ... advocates for public policy that furthers its work to support New York City's communities. For more information about...Facebook, Instagram, and YouTube. DCWP is seeking a Senior Support Specialist to join its IT Services Division to… more
- Parsons Corporation (New York, NY)
- …and a commitment to delivering high-quality service. **What You'll Be Doing:** * Provide Tier 1 support for IT systems, including: + Windows 11 environments and ... what's possible. **Job Description:** Parsons is looking for an amazingly talented **IT Support Specialist** to join our team! In this role, you'll have the… more