- Oracle (Albany, NY)
- …point by triaging complex customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root ... to knowledge sharing and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for this role. *… more
- Fordham University (Bronx, NY)
- …provides support for developing technology-based instructional materials. This position serves as Tier 3 support for the learning management systems ( LMS ) ... selecting and implementing technology-based teaching approaches and materials. Serves as Tier 3 support person for learning management system ( LMS ). Liaises… more
- Lumen (Albany, NY)
- …and optimize and automate business and technical processes. **The Main Responsibilities** Production Support & Incident Management + Provide Tier 2/3 support ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...Engineer (SRE) to join our team, focusing on production support and performance optimization across our portal ecosystem. This… more
- Oracle (Albany, NY)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...platforms that manifests as the following services - Oracle Support Center and Oracle Support Digital Assistant.… more
- Enhanced Protection Services (New York, NY)
- …- SmartTech will expect to travel locally and nationwide as required. **RESPONSIBILITIES:** + Provide Tier 3 support for X-Ray systems and Tier 1-3 ... Technician - SmartTech. The Field Technician - SmartTech provides technical support , installation, maintenance, and repair services for X-Ray inspection systems and… more
- Lumen (Albany, NY)
- …This is a work from home position within the US. **The Main Responsibilities** Production Support & Incident Management + Provide Tier 2/3 support for issues ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- New York Times (New York, NY)
- …3 days each week (subject to change). Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company (excluding executives) ... it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support... Support Administrator, you will provide infrastructure IT support services for The New York Times Company. You… more
- Axis (New York, NY)
- …loss ratios by class + Assessment of individual risk rate adequacy and profitability tier + Support individual transactions and perform case pricing in line with ... of these portfolios would result in insightful analytics to support overall product strategy and goals. **What will you...combined ratio selections for new business opportunities. + Develop, support , and maintain key risk assumptions by class, and… more
- BAE Systems (Buffalo, NY)
- …a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero client, thin client, thick client, ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage… more
- PSEG Long Island (Bethpage, NY)
- …365 solutions, including migration from on-premises systems to the cloud + Provide Tier 2 support within the Microsoft 365 cloud environment, Teams, OneDrive ... serve, with more than 13,000 employees working together to support our customers and make a difference every day....offer flexible work options depending on the role. In support of this model, roles have been categorized into… more