- B&H Photo (New York, NY)
- …and other network devices + Monitor network performance and integrity. + Resolve tier 3 support issues. + Automate tasks and monitor their effectiveness. ... + Mentor team members on technical issues + Create, oversee, and test security measures (eg access authentication and disaster recovery) + Communicate with users when needed. + Maintain complete technical documentation. + Suggest improvements to network… more
- Safran (NY)
- … support , product demonstrations, product training (internal and external), 2nd tier product technical support , product requirements development and reviews, ... (advantages, specific features, etc.)** * Partner with product management, sales, support , and core engineering to define application requirements and customer… more
- Microsoft Corporation (New York, NY)
- …of inclusion where everyone can thrive at work and beyond. **Responsibilities** + **Seller Support & Escalation Handling:** Provide Tier 2 advisory support ... AI Advisor** , you will act as a trusted support partner to our sales and solution sales teams...involving AI. Your role is to provide second-line advisory support , helping sellers navigate ethical, regulatory, and compliance considerations… more
- RVO Health (New York, NY)
- …new ad products, site changes, and creative deployments + **Issue Triage -** Support Tier 1 troubleshooting of ad delivery, discrepancies, and rendering issues ... York, NY 10003 **What You'll Do** + **Ad Server Support -** Help maintain ad server targeting structures and...Confiant to ensure proper delivery and compliance + **Cross-Team Support -** Collaborate with Product, Engineering, and Ad Ops… more
- FLACRA (Rochester, NY)
- …with outreach efforts to engage clients who may be struggling to stay in treatment. + For Tier 2 peers, model leadership and offer support to Tier 1 peers ... Type:Full-Time Job Summary: TheYouth & Family Peer Advocateprovides essential peer support services to young clients and their families facing mental health… more
- FLACRA (Clifton Springs, NY)
- …Technician will support the Agency employees' use of technology by providing Tier 1 customer support for: problem resolution for hardware, applications, and ... for submitted tickets, and log information into the Agency support tracking software 2. Triage and escalate issues, monitor,...assignment by the IT team 3. Provide clinical applications support for the Agency's 10e11 environment and other clinical… more
- City of New York (New York, NY)
- …of customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support groups. - Make determination for any system ... are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone,...connectivity issues. - Provide telephone, email, and in-person technical support to RCDA staff. - Maintain and support… more
- Marriott (New York, NY)
- …agencies to support the PR goals of the business, developing consistent and top tier press coverage in support of the leisure and business travel segments. + ... with internal teams and external agencies, build media relationships, and support brand visibility through media storytelling and events. This position offers… more
- Meta (Albany, NY)
- …11. Requires one year of experience in each of the following: 12. 1. Serving as Tier 2 or 3 support on smartphone platforms 13. 2. Testing Accessibility features ... global user experience. 8. Continually evaluate the organization of support workflows to surface bugs faster to the engineering...on smartphone platforms 14. 3. Technical support of Android, Windows, or iOS mobile operating systems… more
- Ralliant (Fairport, NY)
- … using Salesforce, Teams, Outlook and Oracle from entry to delivery + Act as tier 1 phone support for inbound calls, escalating to appropriate departments + Some ... quoting functions may be required + Ability to evaluate problems and propose solutions **Qualifications** + Minimum 1 year of related customer service experience + Associate's degree preferred + Strong written and verbal communication skills + Strong phone… more