- GovCIO (San Antonio, TX)
- …and monitors the security and performance of the systems are not compromised + Provides Tier 2 and Tier 3 support + Prepares and delivers presentations ... highly technical expertise and guidance in the architecture, design, implementation, support , operation and maintenance of database management systems (DBMS) such as… more
- ICF (San Antonio, TX)
- …operations. + Assist in answering calls as needed or to serve as an advanced tier support option as needed for crisis/de-escalation calls. + Utilize the system ... teams of call center supervisor, call specialists, and other related support positions. This position requires strong decision-making skills, professional judgement,… more
- Robert Half Technology (Dallas, TX)
- …skills, and the ability to adapt to dynamic environments while providing top- tier support . Responsibilities: * Oversee and monitor daily IT operations, ... and cloud-based infrastructure to maintain optimal performance. * Provide technical support to end users, resolving hardware, software, and system-related issues. *… more
- Cognizant (Dallas, TX)
- …* Ensure compliance with change and engineering standards documentation. * Provide second- tier support for the Network Operations team and participate in ... of our cloud and networking infrastructure. Your work will directly support seamless airline operations and improve customer experience by implementing network… more
- Charles Schwab (Southlake, TX)
- …deliver new product functionality in a timely and efficient manner. + Provide third tier support for our internal support organizations to troubleshoot and ... solution architecture, technical documentation and knowledge transfer to the other Schwab support and engineering team members. The candidate will utilize NICE CXOne… more
- CGI Technologies and Solutions, Inc. (Belton, TX)
- …in some technical capacity. * Provide various levels of 1st, 2nd and 3rd tier support * Present technical solutions and ideas to Engineering and Operations ... NetApp Certified Storage Installation Engineer - ONTAP (N50-182) o NetApp Certified Support Engineer (N50-193) \#LI-DM11 Other Information: CGI is required by law in… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level EM Development and Testing Support Services to support KDS ... & Duties may include, but are not limited to:** + Provides expert-level support and leadership for the Defense Health Agency's Enterprise Management Development and… more
- University of Texas Rio Grande Valley (Edinburg, TX)
- …for current and former students. * Answers telephone and emails, typically as second- tier support , resolving complex or unusual matters for current and ... from the Assistant University Registrar. Supervision Given May supervise assigned support staff. Required Education High school diploma or equivalent. Preferred… more
- SKC Communication Products LLC (Dallas, TX)
- Tier I Service Technician + Provide customer service...based on findings from service visits. + Provide other support as needed to ensure SKC operates up to ... standards on a daily basis. Tier II-in addition to Tier I responsibilities + Develop training materials & provide training to clients. + Develop and provide… more
- SKC Communication Products LLC (Austin, TX)
- Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the hours of 7:00am-6:00pm Employment Status: Tier 3-Non-Exempt-Hourly ... improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on...SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1… more