- Acosta Group (Lewisville, TX)
- …enhancements (Redwood design) as released by Oracle within the HCM suite. + Provide Tier 2/3 support for HCM end users via ServiceNow, resolving complex issues ... lead efforts to analyze, document, and improve business processes, configure and support HCM modules, and collaborate with cross-functional teams to deliver scalable… more
- RTX Corporation (Mckinney, TX)
- …a safer, more secure world. Raytheon is seeking an Earned Value Management (EVM) Tier IV Specialist to join our Earned Value Management Systems team. This role is ... through hands-on EVM implementation, training, compliance monitoring, and assessment. The EVM Tier IV Specialist acts as an internal resource and compliance advocate… more
- Coinbase (Austin, TX)
- …as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial ... (B2B) and token recipients (B2C), your role goes beyond traditional support . You will conduct in-depth investigations into on-chain and platform-level issues,… more
- Robert Half Technology (Austin, TX)
- …sits onsite in Austin, TX from 9 AM to 5 PM. Key Responsibilities: + Provide Tier 1/2 support for customers and remote team members + Monitor support ... management tools + Coordinate equipment setup and retrieval for onboarding/offboarding + Support infrastructure at remote sites and assist with security audits and… more
- JPMorgan Chase (Plano, TX)
- …solution design, and documentation skills. + Experience with operational runbook creation and Tier 3/ Tier 4 support . + Demonstrated ability to lead ... for proposals and RFP responses. Create and maintain operational runbooks; serve as Tier 3/ Tier 4 escalation engineer. + Develop and deliver code, configuration… more
- Miller Milling (Saginaw, TX)
- …documentation of network diagrams, system configurations, and security procedures. * Provide Tier 2-3 support for escalated issues. * Collaborate with IT ... The candidate will also work closely with our North American team to support larger IT initiatives, networks, servers, and security for the entire organization. This… more
- Grant Thornton (Dallas, TX)
- …documentation of configuration decisions, process flows, and system dependencies. + Provide Tier 2 support for absence-related inquiries and escalate complex ... with country-specific absence rules, eligibility criteria, and approval workflows. + Support global absence data integrations with downstream systems such as… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …appropriate Tier III resources for cloud computing orcloud-based telephony support . + Maintains excellent verbal communication skills with the ability to ... Provides ongoing technical support and maintenance of production and development systems...(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- VetsEZ (TX)
- …Testing and Management in production as well as lower-level environments. + Help in Tier 3 support of IntersSystems HealthShare and IRIS for Health systems and ... experience implementing InterSystems Web Gateway solutions and providing full lifecycle support of Apache configurations on IntersSystems HealthShare and IRIS for… more
- Heidelberg Materials US, Inc. (Irving, TX)
- …infrastructure solutions to enable seamless connectivity and digital transformation. + Deliver Tier 3 support , resolve incidents, and maintain secure, reliable ... documentation and enforce hardware/software standards in server rooms. + Lead and support cross-functional teams in managing systems such as VuWall, Genetec, Wyse… more