- Amazon (Herndon, VA)
- …automation for our internal security customers * Participate in on-call rotation providing tier 3+ support for Security Operations * Develop and enhance incident ... or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- NANA Regional Corporation (Arlington, VA)
- …the software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support ; respond to requests for assistance received either directly ... a Field Service Technician to provide training and on-site support , helping our government client effectively use analytical tools...as Bomgar. + Enter and resolve incidents assigned to Tier II in the ticketing system. + Thoroughly document… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs Border ... Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and Border Protection (CBP)… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk. + 0-2 years of customer service or public ... relations experience. + Experience with an incident tracking system (desirable). + Ability to maintain government clearance or investigation. **Certifications/Licensures** + CompTIA Security **Clearance Requirements** + TS/SCI required. **Preferred Skills** +… more
- Customs and Border Protection (Ashburn, VA)
- …listed above. Responsibilities In this position, you will be responsible for providing tier one support of Spectrum Requests for Frequency Assignments, working ... with clients on resolving interference issues, and supporting efforts in the management of the continental US coordination zones. This position starts at a salary of $84,601.00 (GS-11, Step 1) to $109,975.00 (GS-11, Step 10). As a Telecommunications Specialist… more
- COOLSOFT (Petersburg, VA)
- …ensuring optimal functionality for users across the campus. This position requires a Tier II support level. Call502-379-4456 Ext 100for more details. Please ... provide Requirement id: 154507 while calling. EOE Protected Veterans/Disability more
- Arena Technical Resources, LLC (Springfield, VA)
- …system additions and/or enhancements and make recommendations to management and/or clients -Provide Tier 3 support for O&M and engineer activities -Oversee and ... participate in upgrades ofCitrixapplications -Work across teams to aid in implementing several methods for virtual application delivery to includeAppV, AppVolumes,XenApp, SCCM -Continuous troubleshooting of network and security issues that affect the VDI user… more
- ManpowerGroup (Fairfax, VA)
- …+ Maintain detailed technical documentation for all network systems. + Provide Tier 3 support for escalated network issues, performing advanced diagnostics ... and resolution. + Create and execute test plans to meet project requirements for assigned components. **Required Skills & Experience:** + Bachelor's Degree in IT related field or equivalent experience. + Minimum of 10+ years' experience in a distributed… more
- CACI International (Sterling, VA)
- …and field support staff + Assist in internal training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + ... As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the...test systems, including connections to the CBP network and support for Microsoft Endpoint Configuration Manager and Active Directory… more
- KaylaTek, Inc. (Arlington, VA)
- …security planning, assessment, risk analysis, and risk management. Security Tool Troubleshooting & Support o Provide Tier 3 troubleshooting support for ... Employee Assistance Program (EAP), Professional Development Program, Referral Bonus, Military Leave Support Come join our growing team with a 21st Century Vision! At… more