- Arena Technical Resources, LLC (Lorton, VA)
- …CDS systems are capable of securely handling time-sensitive data. - Provide Tier I/II support to end-users, including login assistance, account troubleshooting, ... networks. This role combines system administration, troubleshooting, and user support responsibilities to maintain operational integrity and compliance. Key… more
- ENS Solutions (Sterling, VA)
- …clear recommendations for improvements. + Providing storage upgrade recommendations and project integration support . + Providing Tier 3 & 4 support to ... the mission. Our work depends on a Storage Engineer joining our team to support Government activities in Annapolis Junction, MD or Sterling, VA. As a Storage… more
- ManTech (Chantilly, VA)
- …Senior Systems Administrator, you will be responsible for providing a full range of Tier 2/3 IT support services and expertise to customer activities, as well ... and supervise a team of system administrators (Windows/Linux/VMWare) and IT support staff. + Design, implement, and maintain VMware vSphere environments, including… more
- BAE Systems (Herndon, VA)
- …the call center automation systems. Data Voice Video services includevoice system architecture, Tier 4 O&M support for all voice systems, Assessment & ... transform data into intelligence and provides engineering, integration and sustainment support for critical national security platforms and systems. Intelligence &… more
- TekSynap (Fort Belvoir, VA)
- …of a separate Pulse Secure Remote Access VPN architecture be able to provide tier II/III troubleshooting support + Support the design and implementation ... and upgrades + Wireless technologies + IPv6 transition and transition + Tier III network troubleshooting + Provide network engineering services to support… more
- General Dynamics Information Technology (Falls Church, VA)
- …initiatives. + Document configurations, procedures, and troubleshooting steps. + Provide Tier 3 escalation support for complex technical issues. **Required ... including patching, performance tuning, and security hardening. + Manage and support **Microsoft 365** services (Exchange Online, SharePoint Online, Teams, Intune,… more
- ManTech (Mclean, VA)
- …needs and requirements and meet business goals + Oversee the day-to-day operation of Tier 1 - 3 support as needed (troubleshooting, problem resolution support ... technical aspects of large, complex projects; coordinate the efforts of technical support staff in the performance of assigned projects + Perform full-stack software… more
- Arena Technical Resources, LLC (Springfield, VA)
- …rational and objective judgments based on facts, information, and company procedures. - Support Tier 2 and 3 operations by assessing severity, prioritizing ... tasks, and considering risks and alternatives. Take ownership of support issues and work towards successful resolution with customers. - Provide technical assistance… more
- M. C. Dean (Falls Church, VA)
- …+ Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier ... are key to success in this role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and… more
- General Dynamics Information Technology (Fairfax, VA)
- …Cyber Network Security Engineer must have: + 10+ years, IT network engineering support experience ( Tier II, Tier III, network infrastructure implementation ... missions local and abroad. Duties and responsibilities include: + Manage and support all Network security hardware, software, cloud security services and logging… more