- ManTech (Mclean, VA)
- …needs and requirements and meet business goals + Oversee the day-to-day operation of Tier 1 - 3 support as needed (troubleshooting, problem resolution support ... technical aspects of large, complex projects; coordinate the efforts of technical support staff in the performance of assigned projects + Perform full-stack software… more
- NTT DATA North America (Alexandria, VA)
- …meet business objectives. **Key Responsibilities:** + Manages a team of 50+ FTE's who provide Tier I & II support for a major government agency. + Schedules and ... DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid… more
- Public Consulting Group (Richmond, VA)
- …training on use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk (helpdesk) for EDPlan Innovations . Ability to ... with Technical Business Analyst to articulate change requests and product feedback and support execution of changes in the form of user acceptance testing (UAT) and… more
- Chenega Corporation (Fort Belvoir, VA)
- … Support Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to ... presentations at agency meetings and conferences concerning new IT support procedures, equipment, methods, and approaches. + Lead other...used in lieu of a degree. + Secret clearance Tier 3 investigation required. Chenega Corporation is an Equal… more
- ManTech (Norfolk, VA)
- …and execution, data processing from end users and alteration installers. + Provide Tier 3 engineering support to related C4I systems when site administrators ... and personnel are unable to solve technical issues. Sustain, develop, and maintain tactical C4I baseline configurations within the NCTE enterprise. + Responsible for the sustainment of C4I related systems through the Naval Continuous Training Environment… more
- Choisys Technology (Fort Eustis, VA)
- …equipment such as computers, laptops, and mobile devices. Act as a liaison between Tier 1, 2, and 3 support teams. + Documentation & SOP Management:Maintain ... Support Desk & System Administrator (Hybrid) WFH Flexible...Job Type Full-time Description We are seeking a Lead Support Desk & Application Support Administrator to… more
- Fujifilm (Richmond, VA)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to... across our Synapse products, and the ability to support more complex issues. This engineer must be comfortable… more
- CACI International (Sterling, VA)
- …needed across portfolio of systems + Champion special projects and technical upgrades + Monitor Tier 2 and 3 support ticket queues to promote rapid response by ... As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the...of deployed systems. **What you'll get to do:** + Support critical end user applications and work in a… more
- Exeter Government Services, LLC (Newport News, VA)
- …effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support . Preference in hiring will be afforded ... Position Description: Exeter is seeking an Web Designer to support our proposed staffing plan for the Training and...supporting applications, and data on behalf of TRADOC in support of its "Training and Leader Development" mission, the… more
- Exeter Government Services, LLC (Newport News, VA)
- …effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support . Preference in hiring will be afforded ... Government Services is seeking a Senior Program Manager to support our proposed staffing plan for the Training and...supporting applications, and data on behalf of TRADOC in support of its "Training and Leader Development" mission, the… more