- Fiserv (Richmond, VA)
- …(eg, performs technical research in order to assess system performance and capacity) + Provide Tier 2 and 3 support for the entire infrastructure + Perform daily ... platform security solutions and configurations + Apply technical expertise to support the deployment of technology architecture and the total system solutions… more
- PLUS Communications (Arlington, VA)
- …Senior Media Planner to join our fast-growing digital practice and support top- tier advocacy campaigns and organizations with effective, data-driven ... media plans. Your day in this position may include: + Developing comprehensive media plans across digital channels-including video, display, CTV/OTT, native, and paid social-aligned to campaign objectives and audience targeting strategies. + Collaborating with… more
- SAIC (Ashburn, VA)
- …in DevOps methodologies and tools (eg, Jenkins, Git, Ansible, Docker, Kubernetes). + Providing Tier 3 IT Systems support on a wide range of technologies, ... including: Microsoft Windows and Linux Operating Systems, DHCP, DNS, Active Directory, Certificate Services, Group Policies and ServiceNow ticketing system. + Experience using Windows Command Line Interface (CLI) and Linux shell scripting to interact with… more
- ManTech (Chantilly, VA)
- …The position is **onsite.** **Responsibilities include but are not limited to:** + Providing Tier III IT Systems support on a wide range of technologies, ... including: VMware vCenter, Horizon View, Site Recovery Manager, HPAC Secure Printing, HP Blade Servers, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies and Microsoft Windows Operating Systems + Diagnosing and resolving the… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk. + Ability to provide… more
- TekSynap (Arlington, VA)
- …up-to-date documentation and user resources. + Oversee the Tier I Call Center, Tier II Deskside and Remote Support , and other optional task areas to ensure ... incident management, service requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average speed to… more
- Leidos (Herndon, VA)
- …northern Virginia. In this role you will work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are you looking for...National Security Sector is seeking a Senior Enterprise IT Support Officer (EITSO) - Installer to support … more
- Fujifilm (Richmond, VA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product lines for ... customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most… more
- Leidos (Chantilly, VA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier III O&M Network Engineer to support the customer's various wide area networks (WANs) ... routing technologies across multiple vendors. The job duties of Tier III O&M Network Engineer are as follows: +...the following protocols: OSPF, BGP, MPLS, VRF's, VPN's + Support technical exchange meetings to help resolve other ISP… more