- NANA Regional Corporation (Quantico, VA)
- …technical supervision and guidance for all contractor personnel assigned to support the customer Manage program budget, staffing, and contracting activities, ... network Coordinate with Technical Leads and technical teams operating and securing tier 2 and 3 network boundaries, including firewalls, routers, switches, VPNs,… more
- NANA Regional Corporation (Alexandria, VA)
- …to the database tracking tool. + Coordinate and analysis of operations support weekly action reports. + Compile, assess and distribute database metrics weekly. ... + Prioritize and assign new work orders to operations support technicians/engineers within one hour of STAC notification (during business hours), personally… more
- Leidos (Alexandria, VA)
- **Description** Leidos is seeking a senior SharePoint System Administrator to support a large enterprise IT contract for the DOD. The SharePoint System Administrator ... will support infrastructure services, operations, and maintenance across multiple enclaves...documentation of changes to the environment. + Experience with Tier 2 & Tier 3 system administration.… more
- Coinbase (Richmond, VA)
- …Workato, Moveworks, or scripting) and ensure the stability and performance of critical support systems. While also serving as a technical escalation point for the ... Tier 1 Service Desk, your contributions to the ITSM ecosystem are crucial for our global support operations. This is a hands-on technical role requiring expertise… more
- Nightwing (Sterling, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... seeking an experienced and cleared Radio Communications Specialist in support of USG in the Warrenton and Herndon areas....upgrades. + Ability to test, identify, and resolve most tier 1 and tier 2 equipment and… more
- CoreSite (Reston, VA)
- …We are currently hiring for the Day Shift: 6:00 am - 2:00 pm, Sunday-Thursday A Tier III technician will be responsible for day to day operations of the data center ... cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities will… more
- General Dynamics Information Technology (Mclean, VA)
- …and customer-focused IT Operations Manager to oversee our frontline IT support team. This role combines technical expertise with leadership, ensuring timely ... and high-quality support for end-users while mentoring and guiding a team...exceptional customer service. **Key Responsibilities:** Lead, coach, and mentor Tier 1 and Tier 2 teams, fostering… more
- Parsons Corporation (Centreville, VA)
- …to join our team! In this role you will get to **ensure round-the-clock support is available 24/7/365, through both phone and email, ensuring help desk response ... always accessible to a worldwide mission** ! **What You'll Be Doing:** + Adjudicating tier 1 level inquiries and have the authority to escalate complex issues to… more
- CoreSite (Reston, VA)
- …contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a ... of CoreSite's Data Center Operations Qualification Program to the tier level at which you are hired within the...CoreSite premises. + Provide day-to-day exceptional customer service and support . + Incident escalation and report writing + Monitor… more
- Virtual Service Operations (Lorton, VA)
- …Opportunity: VSO is seeking an experienced and innovative NOC Network Solutions Engineer ( Tier 4) to join our team in Lorton, Virginia. This senior-level role is ... Responsibilities: + Design and implement complex network solutions to support enterprise-level operations. + Lead network architecture projects and ensure… more