- ManTech (Herndon, VA)
- …to manage and resolve incoming incidents and requests. The team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue ... MANTECH seeks a motivated, career-oriented, and customer-focused Location Support Center Lead to join our team in...this role, you will lead a team of IT support professionals responsible for incident response, network installations, and… more
- Acclaim Technical Services (Mclean, VA)
- …demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support ... continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to...VA. Seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of… more
- ManTech (Chantilly, VA)
- …to manage and resolve incoming incidents and requests. Your team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue ... **ManTech** seeks a motivated, career and customer-oriented **Location Support Center Lead** to join our team in...this role, you will lead a team of IT support professionals handling incident response, network installations, and project… more
- GovCIO (Richmond, VA)
- …for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in ... Arlington, VA, and is a fully remote position. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support ** for a large Federal Intelligence Agency. This ... ensure consistent system performance and operational reliability. **Key Responsibilities:** + Provide ** Tier II support ** for incident resolution and user issues… more
- Ryder System (Richmond, VA)
- …applications, services, and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure ... identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with their professional… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- Insight Global (Herndon, VA)
- …will become part of a Data Center and Cloud Optimization program providing Tier 3 support to the Homeland Advanced Recognition Technology biometric system. ... The Tier 3 team works to maintain the infrastructure by...tickets within JIRA and supporting system incident troubleshooting calls. Tier 3 members closely interact with the customer to… more
- Chenega Corporation (Arlington, VA)
- …to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility technical office. This role ... usage to minimize downtime and disruption. **Responsibilities** + Provide onsite and remote Tier II support to all users, with a focus on VIP users within a… more
- General Dynamics Information Technology (Mclean, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... w/Poly cleared Sr Systems Administrator joining our team to Support our intelligence customer in McLean-Langley, VA as the...of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 2 and Tier 3 problem identification,… more