- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- Virtual Service Operations (Lorton, VA)
- …improvement initiatives. Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support . + Lead the diagnosis ... a highly skilled and experienced Senior NOC Network Engineer ( Tier 3) to join our team in Lorton, Virginia....relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of… more
- TekSynap (Arlington, VA)
- …managing tickets, andassistingwith onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage ... **Responsibilities & Qualifications** TekSynapis seekinga **IT Service Support Specialist** toprovideTier 1/2 helpdesk support to JPO end users, resolving… more
- CACI International (Chantilly, VA)
- …service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound ... of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and direct operational monitoring to ensure continuity of… more
- Arena Technical Resources, LLC (Langley, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... including Web servers, network attached storage devices, and stored data in support of business processing requirements. Job Duties: * Systems administration of… more
- Guidehouse (Arlington, VA)
- …and bring extensive insight into Navy-specific business processes and system configurations. + Provide Tier 2 support for SAP ECC modules, including FI, CO, FM, ... + Troubleshoot and resolve complex production issues, working closely with end users, Tier 1 support , and Tier 3 technical teams. + Analyze system behavior… more
- William C Brown Inc (Springfield, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... for a Systems Administrator to join our team to support our intelligence customer activities in Ft. Belvoir. Maintains...Tier 3 problem identification, diagnosis and resolution* Provide support for the escalation and communication of status to… more
- General Dynamics Information Technology (Mclean, VA)
- …+ O365 / Outlook + Printer troubleshooting + Lotus Notes + First and second- tier problem solving support related to standard desktop hardware, software, and ... IT Infrastructure and Operations **Skills:** Lotus Notes Administration,Microsoft Office,Technical Support **Experience:** 5 + years of related experience **US… more
- Truist (Richmond, VA)
- …which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2. Collaborate ... description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support ...Operational Support team, you will provide day-to-day support for Copilot M365 and Viva deployments, ensuring smooth… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support ,… more