- General Dynamics Information Technology (Fairfax, VA)
- …recommendations to ensure optimum performance and continuity of critical systems. + Provides Tier 3 support as needed. + Manage Development server environment + ... + Troubleshoot Tier II/III tickets impacting platform availability + SA Support for G2 Platform Projects (Server Upgrades, Rollover Projects, SPO - Migration,… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …in a dynamic and mission-focused environment. In this role, you'll **provide Tier II support and systems administration** across multiple large-scale ... collaborate with other teams to enhance the end-user experience. + Provide Tier II support and resolution for incident tickets related to Windows and Linux-based… more
- Amentum (Springfield, VA)
- …location. 1+ years' experience in: + Supporting a call center/case management environment providing Tier II or Tier III support to address issues escalated ... **Case Management Support Analyst I** Amentum is a leading provider of enduring support for the essential missions of the US government, its allied partners and… more
- SAIC (Suffolk, VA)
- …is contingent on funding in_ _Aug/Sept_ _2025._ **Specific duties include:** + Provide Tier 2 level engineering operations support to quickly identify, triage, ... and potential root causes to implement effective resolutions or escalate to Tier 3 support as required + Utilize advanced monitoring tools and processes to… more
- Lumen (Herndon, VA)
- …and shape the future. **The Role** The Lead IT Systems Engineer - Federal will provide Tier 3 support and serve as a technical expert for the Customer sponsored ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- Insight Global (Herndon, VA)
- …will become part of a Data Center and Cloud Optimization program providing Tier 3 support to the Homeland Advanced Recognition Technology biometric system. ... , addressing availability issues, overcoming network performance problems, providing overall Tier 3 networking support , resolving customer tickets within JIRA… more
- BAE Systems (Springfield, VA)
- …enterprise, government-managed Continuous Integration / Continuous Deployment (CI/CD) pipeline + Providing Tier 1 and Tier 2 support during non-business ... or data repository usable in a changed or changing environment). + Support for application re-hosting (ie, transitioning an application from its existing… more
- M. C. Dean (Norfolk, VA)
- …enhancements + Work with engineering and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + ... complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2… more
- Watershed Security (Norfolk, VA)
- …Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: ... and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support , server virtualization software (VMWare or Microsoft… more
- GovCIO (Fairfax, VA)
- …Senior Systems Engineer with an active Secret clearance to provide administration and tier 3 operational support for servers, workstations, and applications in a ... and will be a fully onsite position. **Responsibilities** + Provide administration and tier 3 operational support for servers, workstations, and applications in… more