- EchoStar (Christiansburg, VA)
- … 2 scope + Create and manage ServiceNow tickets to escalate issues requiring Tier 3 Incident Management support + Leverage business process knowledge and ... empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of...identify root cause and determine solutions + Collaborate with support teams, engineers, and developers to resolve complex issues… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …in some technical capacity. * Provide various levels of 1st, 2nd and 3rd tier support * Present technical solutions and ideas to Engineering and Operations ... NetApp Certified Storage Installation Engineer - ONTAP (N50-182) o NetApp Certified Support Engineer (N50-193) \#LI-DM11 Other Information: CGI is required by law in… more
- GovCIO (Richmond, VA)
- …and tuning, and capacity planning + Provide day-to-day incident and deployment support of middle tier applications, including web and application servers, ... independently with a minimum of guidance or direction **Middle Tier administration** + Able to support USPS...direction **Middle Tier administration** + Able to support USPS implemented middle tier technologies, including… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …from Tier 1 to Tier 2. * Act as a member of the Tier 1 Help Desk, providing end-user support . * Anticipated split between the helpdesk lead role and ... ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service...1 Help Desk as well as providing help desk support . In this role, you will monitor, support… more
- Waste Connections (Norfolk, VA)
- …to customer inquiries and issues in a timely and professional manner, providing top- tier support and service. **Qualifications:** + 2+ year of inside sales, ... account management, or broker experience, preferably in the waste management, recycling, or related industry. + Strong communication and interpersonal skills with the ability to build and maintain relationships. + Excellent negotiation and problem-solving… more
- General Dynamics Information Technology (Springfield, VA)
- …VA. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT **Job Description:** The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Desktop Support Management,VTC,Workstations **Certifications:** Security + - CompTIA **Experience:** 3… more
- SAIC (Chantilly, VA)
- …+ Support tools for tasking, planning, research, data routing, operations center support , and system performance monitoring. + Provide Tier III support ... troubleshoot a high-reliability enterprise network infrastructure. The candidate will support various enterprise programs and system performance monitoring. **Job… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …+ Current CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement:...Security Clearance Requirement: TS/SCI CI Poly Location Note: On-Site Support Required Position Description: E-volve Technology Systems, Inc. is… more
- Red River (Chantilly, VA)
- …team tier alignment + Provide after hours on call support as required + Other business duties as assigned **Minimum** **Education/Certification/Experience** ... those around you successful. We are looking for a Tier 1 Technician who is primarily responsible for working...at the Service Desk. This position will handle technical support requests directly from customers as well as escalation… more
- General Dynamics Information Technology (Quantico, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** Security+, CE ... Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT...and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software,… more