- TEKsystems (Colorado Springs, CO)
- …time). This individual will participate within the Service Desk team to provide front-line technical support in a Windows/Mac hybrid environment and serve as a ... Top Skills' Details 1. Strong technical troubleshooting skills across Windows environments (MacOS experience a plus), including: o Password resets & identity… more
- Zoom (Denver, CO)
- …in the industry. What we're looking for + Have a minimum 3-5 years of at least Tier II level Technical Support and Customer Service experience. + Possess a ... What you can expect The ideal Technical Support Engineer is passionate about our Cloud Meeting vision and brings a great attitude to the role. They will have the… more
- General Atomics (Aurora, CO)
- … support operational objectives. + User Support and Communication: + Provide Tier 0-1 technical support to users, answering queries and resolving ... software and best practices for IT service management (ITSM). + Experience in Tier 1 or 2 technical support in a similar operations support or systems… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- In this role, you will primarily work independently, handling Tier 3 production support tickets by efficiently resolving them within a timely manner. Your ... responsibilities will include communicating with team members and Tier 2 support desk agents to address...effectively, both orally and in writing and to translate technical terminology into terms understandable to non- technical … more
- Skookum Contract Services (Colorado Springs, CO)
- …an essential part of the team. Typical duties include but are not limited to: + Provide Tier I & II technical support to users via phone, email, and ... a calm, confident presence to every challenge. You provide expert Tier I & II support , resolve hardware and software issues, and ensure secure, compliant network… more
- V2X (Colorado Springs, CO)
- …integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer ( Tier 2), you will provide mid-level operational support for ... to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness....in accordance with the Change Management process. + Hands-on technical position that provides Tier 2 … more
- V2X (Colorado Springs, CO)
- …integrity, respect, responsibility, and professionalism. As a Senior Network Operations Engineer ( Tier 3), you will provide expert-level support for the ... line interface and configuration. + Troubleshoots complex problems to closure. + Hands-on technical position that provides Tier 3 technical expertise. +… more
- CACI International (Denver, CO)
- Network Operations Center (NOC) Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... and challenging opportunity available for a Network Operations Center (NOC) Tier 3 supporting an Intelligence Community customer's wide-area (WAN), local-area (LAN)… more
- CACI International (Peterson AFB, CO)
- …+ Technical team member responsible for providing systems administration support services. + Responsible for maintenance and sustainment. + Responsible for ... Tier 2 IT Technician Job Category: Service Contract...management and security solution, as well as CONUS/OCONUS field support and life cycle support for end… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of hardware, software… more
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