- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the ... to providing agency staff with the highest level of technical support , dependable service, and timely problem...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- WTW (New York, NY)
- …the Executive Support Team, you will play a crucial role in providing top- tier technical support to our executive team. Your expertise and leadership ... You will be responsible for overseeing the onboarding process, providing comprehensive technical support , and implementing proactive monitoring to prevent any… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Hidden Level (East Syracuse, NY)
- …Transition development engineering triage and troubleshooting capabilities to Tier 1 / Tier 2 technical support team members. + Coordinate with ... services. Service areas include: 1. Hardware deployment and field operations 2. Technical support services 3. Depot/repair operations + Create, implement, or… more
- News Corp (New York, NY)
- …**Desktop & End-User Support ** + **Provide Tier 1 & Tier 2 technical support for** **Windows PCs, macOS devices, and mobile platforms (iOS/Android)** ... **Job Description :** **Job Title: AV Engineer - Conference Room & Desktop Support ** **Location:** **NYC 1211 6th Avenue** **Job Type:** **Full-Time 5 days Onsite**… more
- Fujifilm (Albany, NY)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to...with peers and Lead Team members on solving complex technical issues and developing innovative solutions. + Effectively documents… more
- SUNY Morrisville (Morrisville, NY)
- …AV setups. + End-User Support (Help Desk - our Tier 1 Support ): + Provide technical support for end-users, including troubleshooting hardware and ... in audio/visual (AV) systems and a strong ability to support end-users in troubleshooting and resolving technical ...to support end-users in troubleshooting and resolving technical issues. Hands-on experience with AV technologies, as well… more
- Insight Global (New York, NY)
- …year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years) - onsite support experience and experience ... of a virtual Tier 1, a virtual Tier 2 Application Support team and now...positive customer service skills and communication skills - onsite technical support experience as well as remote… more
- Canon USA & Affiliates (NY)
- …Patience and empathy when supporting customers - Experience in customer service or technical support roles - Knowledge of computer hardware, software, and ... products-helping people capture life's most important moments. As a Tier 2 Camera Pro Support Rep, you'll...and CPS (Canon Professional Services) members. You'll use your technical skills, product knowledge, and commitment to customer care… more
- SKC Communication Products LLC (NY)
- Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the hours of 7:00am-6:00pm Employment Status: Tier 3-Non-Exempt-Hourly ... improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on...SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1… more