- Zones LLC (New York, NY)
- …to join our IT support team. This mid-level role is responsible for providing Tier II technical support and managing Audio-Visual (AV) systems across the ... duties and responsibilities may change without notice. + Provide Tier II support for hardware, software, and...technical problems. + Assist in the setup and support of meetings, presentations, and events requiring AV equipment.… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Insight Global (New York, NY)
- …Cantor Fitzgerald is seeking a hands-on Desktop Support Engineer to provide Tier 2 technical support in a fast-paced financial services environment. ... This role requires strong troubleshooting skills, deep knowledge of Windows and Office 365, and the ability to work independently on hardware and software issues. We are a company committed to creating diverse and inclusive environments where people can bring… more
- NBC Universal (New York, NY)
- …On-Air Applications + Lead the team that provides Tier 2 and Tier 3 technical support for all media operations, ensuring rapid and effective resolution ... a critical leadership role that will oversee the development and technical support for all media systems, ensuring the reliability, efficiency, and scalability… more
- Safran (West Henrietta, NY)
- … support , product demonstrations, product training (internal and external), 2nd tier product technical support , product requirements development and ... to understand their environment and recommend integration strategies. * Support pre-sales activities, proof-of-concepts (POCs), and post-deployment technical … more
- Intuit (Albany, NY)
- …You'll Do** As a Tier 2 specialist, you will go beyond traditional support by providing leadership, insight, and technical expertise. You will: + Deliver ... join the Global Business Solutions Group (GBSG) as a ** Tier 2 Senior Service & Support Specialist**...expert-level technical support and troubleshooting for complex issues. + Investigate, validate,… more
- Oracle (Albany, NY)
- …+ **Incident Management:** Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and supporting the ... facilities management roles, with significant leadership responsibility. + Deep technical knowledge of MEP systems and infrastructure maintenance, including… more
- GovCIO (Albany, NY)
- …St. Louis, MO and will be a hybrid remote position. **Responsibilities** **Provide technical support :** + Respond to customer questions and troubleshoot ... **Escalate complex problems:** + Report significant or recurring issues to higher-level support teams ( Tier 3 or higher). **Maintain systems and documentation:**… more
- Robert Half Office Team (Rochester, NY)
- …Rochester, New York. In this role, you will provide advanced customer service and technical support related to the Property & Casualty suite of products, ... We are looking for a skilled PIA P& C Support Specialist ( Tier II) to join our...workers' compensation, and insurance bonds. * Investigate and resolve technical issues for external users, offering solutions and referring… more
- Research Foundation CUNY (New York, NY)
- …ongoing support to program leaders throughout the participation process; technical assistance and mentoring + Maintain up-to-date Quality Improvement Plans (QIP) ... Job Title: Quality Improvement Specialist-Southern Tier PVN ID: VA-2510-007077 Category: Managerial and Professional...are made available to each site, enabling QUALITYstarsNY to support early childhood programs to earn higher star ratings.… more
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