- Robert Half Office Team (Rochester, NY)
- …New York. This role requires expertise in providing advanced customer service and technical support for property and casualty insurance products, as well as ... We are looking for an experienced PIA P& C Support Specialist ( Tier II) to join our...through effective communication and problem-solving. Responsibilities: * Provide advanced technical support and customer service for property… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of hardware, software… more
- New York State Civil Service (New York, NY)
- …HELP No Agency Empire State Development, NYS Title Datacenter/Network Technician Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining ... to incidents on a as needed basis. Provide after-hours support and travel to other ESD office locations as...diverse group of people at both a functional and technical level and communicate at a level appropriate to… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None ... Monitor and optimize network services and provide end user support for all network related devices and equipment.WORK PERFORMED:*...diverse group of people at both a functional and technical level and communicate at a level appropriate to… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title IT Project Manager, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... tools. Assist with ESD Disaster recovery efforts and provide technical assistance in any other area of IT as...Management team, IT staff, end users, and vendors in support of project goals.* Assist in preparing reports for… more
- SKC Communication Products LLC (NY)
- …Provide feedback to facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on a daily basis. General ... necessary for SKC to be successful. Provide any other support to ensure SKC operates up to standards on...feedback to facilitate improvements to the installation process and tier progression of technicians. INFOCOMM CTS-I certification or ability… more
- Fujifilm (Albany, NY)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- SKC Communication Products LLC (NY)
- …for a wide range of audio visual integration projects. Responsible for technical oversight of project from concept through completion ensuring quality control, ... ran projects which require advanced closeout practices. . Lead technical client system trainings. . Review shop and field...Perform site surveys as required by AE and provide support to Levels II & III Design Engineers .… more
- Rallye Motor Company (Roslyn, NY)
- …problem and explain its solution. Range - $25 - $28 Hourly (Based on experience) Technical Support : + Act as the first point of contact for users experiencing ... a Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries...support . + Escalate complex or unresolved issues to Tier II/III support teams as necessary. +… more
- DoorDash (New York, NY)
- …Support Complex Technical Troubleshooting. Act as an escalation point for Tier 2 support cases involving APIs, JavaScript, JSON, and other web ... About the Team The Technical Support Engineering team at SevenRooms partners with teams across Product, Engineering, and Customer Success to resolve complex … more