- Robert Half Accountemps (Rochester, NY)
- Description We are looking for a skilled Recovery Representative I ( Tier II) to join our team in Rochester, New York. In this long-term contract role, you will play ... to the company. * Participate in ongoing training sessions to enhance technical knowledge, compliance awareness, and customer service skills. * Ensure adherence to… more
- Empire State University (NY)
- …team to ensure compliance with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and Service Desk teams. + Contribute ... providing exceptional customer service while developing and implementing effective technical solutions that support the university's mission....to knowledge base and Tier 2 self-help documentation. Job Requirements: Required Qualifications: +… more
- Humana (Albany, NY)
- …expertise in Stars/HEDIS data, regulatory requirements, and agile product development, and 3 tier software development and technical support for critical ... part of our caring community and help us put health first** The Lead, Technical Product Owner requires someone known for creative problem solving. This role solves… more
- Oracle (Albany, NY)
- …and root-cause analysis of complex mechanical issues impacting data center operations. Provide tier 3 support and technical escalation as required. + ... and environmental conditions for current and planned IT loads. + **Project Support :** Collaborate with engineering and project teams to develop, review, and… more
- GMHC (New York, NY)
- Technical Support Analyst I WFH Flexible *...The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to ... ticketing system, phone, email, or in person. + Provide first-level technical support for hardware, software, peripheral, and connectivity issues. + Maintain… more
- Oracle (Albany, NY)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- BAE Systems (Buffalo, NY)
- …a supportive and dynamic work environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage you to ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118371BR** EEO Career Site… more
- Comcast (New York, NY)
- …as IQ for this position. **Job Description** The Manager drives service delivery at the Tier 1 support level. They will lead teams of highly motivated Support ... and can insert advertisements around the world. **Job Summary** FreeWheel Global Support is the service delivery leader in the Premium Video Advertising Management… more
- Optiv (New York, NY)
- …a technical expert with Practice Managers, Marketing, and Sales support organizations to develop new go-to-market solutions. * Lead client workshops, ... The Technical Manager for Network and Edge Security is a senior...and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the… more
- UHS (Johnson City, NY)
- Position OverviewUnited Health Service (UHS) is seeking a Laboratory Technical Specialist. The Laboratory Technical Specialist has direct responsibilities for ... and Binghamton General Hospital. Oversees and coordinates the daily technical activities of his/her respective section, and when necessary,...work and life. A Culture of Connection - We support each other like family and create space for… more